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Officer, Communications and Content

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Location: Cambridge, MA

Position Overview:

Solve is an initiative of the Massachusetts Institute of Technology (MIT) with a mission to solve world challenges. Solve is a marketplace for social impact innovation. Through open innovation Challenges, Solve finds incredible tech-based social entrepreneurs all around the world. Solve then brings together MIT’s innovation ecosystem and a community of Members to fund and support these entrepreneurs to helps them drive lasting, transformational impact. 

MIT Solve seeks a Communications and Content Officer to support our mission of advancing lasting solutions from tech-based social entrepreneurs to address the world’s most pressing problems. The Communications and Content Officer will help creatively tell the Solve story to external audiences, focused on engaging content, public relations, and brand strategy. 



  • Create and oversee Solve’s content calendar, including articles, op-eds, oversight of email messaging, and press releases.
  • Build messaging guidance for Solver teams, Solve Members, and Solve staff--including vision, voice, brand guidelines, and campaign-specific initiatives.
  • Build Solve’s external-facing editorial content, including articles, emails, and reports reflective of inbound marketing strategy as set by the Director of Marketing and Communications. 
  • Build and manage media partnerships with major print, TV and digital media outlets.
  • Build and oversee a press list (local, national, and international) and press relationships targeted to Solve’s community and challenges.
  • Write, edit, and/or oversee writing of press releases, story pitches, op-eds, talking points, and interview guidance across Solve and on behalf of Solve’s Challenge Leaders and clients.
  • Roll out any crisis communications responses in collaboration with the Director of Marketing and Communications, as needed. 
  • Train Solve staff in interview and media relations and manage press and interview inquiries for Solve.
  • Manage relationships and communications with Solve’s PR agency. 
  • Work with the Director of Marketing and Communications to seek out and review opportunities for Solve staff to speak at events.
    • Prepare talking points, briefings, and questions. 
  • In collaboration with other team members at Solve, develop content strategy across platforms, for events, and for specific Solve audiences.
  • Keep Solve branding up to date including guidelines on brand usage and managing Solve’s overall trademark enforcement.
  • Design and improve key product pages and collateral to better showcase benefits of engagement with Solve in various capacities.



  • Minimum three years of experience leading communications content strategy for traditional press and digital.
  • Experience in a social and/or environmental impact organization. 
  • Proven ability to pitch and place articles in traditional press and media.
  • Proven ability to effectively manage vendor relationships and meet budget goals.
  • Excellent communication and writing skills with a laser focus on quality and attention to detail. 
  • Background in SEO implementation and best practices. 
  • Collaborative player; must be flexible and able to work independently, take initiative and anticipate needs. 
  • Ability to work in a fast-paced environment, handling multiple projects simultaneously, and prioritizing work in an efficient manner to meet deadlines. 
  • Bachelor’s degree required. 
  • Keen interest in social impact and marketing trends.

As an MIT Solve employee, you are eligible for a number of benefits, perks, and discounts, including:


MIT Solve is committed to inclusion and diversity to build a team that represents a variety of backgrounds, perspectives, and skills. The more diverse our team is, the better we can achieve our mission of solving world challenges. Meet our team. 

MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

To apply: Please visit, reference #20646-7. No phone calls or recruiters, please.

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