Officer, Results MeasurementApply for this job
Location: Remote/Cambridge, MA
Solve is an initiative of the Massachusetts Institute of Technology (MIT) with a mission to solve world challenges. Solve is a marketplace for social impact innovation. Through open innovation Challenges, Solve finds incredible tech-based social entrepreneurs all around the world. Solve then brings together MIT’s innovation ecosystem and a community of Members to fund and support these entrepreneurs to help them drive lasting, transformational impact.
Joining the Solve team offers a unique opportunity to be part of a passionate and entrepreneurial team, and work at the heart of innovation in a thriving inclusive environment. At Solve, we drive innovation to solve world challenges and support social entrepreneurs and social impact leaders in advancing their work.
MIT Solve seeks an Officer, Results Measurement to support our mission of advancing lasting solutions from tech entrepreneurs that address the world’s most pressing problems. The Officer will help grow and build Solve’s results measurement practice; coordinate and improve upon Solve’s innovator selection methodology; and collect and analyze data on Solve’s community engagement activities to inform the organization’s strategic decisions. The ideal candidate will be data-driven, proactive, and detail-oriented, an excellent communicator, and passionate about analysis and data-driven decision-making. This role will report to the Director of Community Operations and Impact.
- Grow and build Solve’s results measurement practice. In relation to our innovators (Solver teams and Indigenous Communities Fellows): build and continuously improve data collection tools, coordinate data collection, manage data storage and aggregation in Salesforce, analyze data, and communicate results and insights on innovator growth and results internally and externally.
- Grow monitoring and evaluation support for Solve’s innovators, including as part of the Solver program and in the form of individualized advice, connections, and advice.
- Work closely with the Director of Community Operations to tell the story of Solve’s impact, including designing a measurement framework, defining indicators, tracking progress over time, and working with the Communications Team to communicate achievements. Participate in creating collateral, as needed, for internal and external use that communicates Solver successes at the team level and in aggregate (to help make partnerships for Solver teams, and to help Solve attract support for the organization).
- Coordinate Solver selection and continuously improve Solve’s selection methodology: build, launch, and maintain Solve’s global Challenge applications; and conduct data analysis to inform Solver selection. Work closely with the Director of Community Operations to identify and operationalize efficiencies in the process.
- Support team members across Solve, including Solve’s investment arm and custom challenge clients, to follow monitoring and evaluation best practices for their programs and innovators; and to provide support for monitoring and evaluation plans in proposals or sponsor reports.
- Measure and continuously track how community activities build Members and Partners’ engagement, and contribute to renewal and revenue. Analyze trends over time to provide insights and actionable recommendations on how best to improve community satisfaction and maximize revenue.
- Regularly share results, analysis, and insights on Solver team progress and community engagement with the team in the form of written communication and data debriefs, and facilitate reflection sessions as needed to identify areas for improvement.
QUALIFICATIONS AND SKILLS
- Minimum 2 years of work experience with at least one implementing monitoring and evaluation systems or in a data insights role, ideally at an impact-focused organization
- Be skilled with survey instrument design, data collection, and data analysis techniques
- High level of proficiency with Microsoft Excel; proficiency with Salesforce and Hubspot preferred
- Ability to work effectively in a fast-paced, cross-functional, team-based, sometimes ambiguous environment
- Organized, thorough, detail-oriented, diligent, and focused on quality and productivity for the tasks at hand
- Ability to learn quickly and solve problems independently
- Excellent communication skills, including ability to distill complex data into clearly communicated findings for non-technical audiences
- Alignment with Solve’s values, and personal and professional integrity
As an MIT Solve employee, you are eligible for a number of benefits, perks, and discounts, including:
- $50/month cell phone bill reimbursement
- Transportation: Free, unlimited subway and local bus use, and subsidies for MBTA station parking and the commuter rail; Subsidized annual BlueBikes membership ($40, regularly $99); MIT Bicycle Commuter Reimbursement Program (up to $300/year)
- Free access: Institute of Contemporary Art, Museum of Fine Arts, Isabella Stewart Gardner Museum, and more
- Tuition assistance: Up to $5,250 per calendar year for eligible employees
- Time Off: 12 paid holidays and special Institute holidays (including Juneteeth and Patriots’ Day). 3 weeks of paid vacation your first year; 4 weeks after your first year
- Retirement: MIT Pension Plan with full vesting after 3 years; MIT will match up to 5% of your pay in contributions to the 401(k) Plan
- Healthcare: comprehensive healthcare coverage, including fitness reimbursements through enrollment in an MIT medical plan and a number of free counseling sessions through MIT MyLife Services
This is a full-time position. While the team is currently working entirely remotely, starting this fall Solve team members will generally be expected to spend some days each week in-person in Cambridge, MA.
MIT Solve is committed to inclusion and diversity to build a team that represents a variety of backgrounds, perspectives, and skills. The more diverse our team is, the better we can achieve our mission of solving world challenges.
MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.
To apply: Please visit web.mit.edu/jobs, reference #19925-7. No phone calls or recruiters, please.Apply for this job