Enabling millions of low-income jobseekers to connect with their ideal jobs in the community within seconds, with a tap on the phone
Pitch us on your solution
Low-income workers are larged ignored in the job recruitment space. The underserved community often do not have access to proper resume tools or even computers. However, more than 95% of the population have a mobile phone.
We envision a world where low-income workers can connect with their ideal jobs in the community within seconds. We have transformed the job search experience for low-income jobseekers to be effortless with a quick tap on the phone, instead of spending hours through online applications and paper resumes. We have also helped jobseekers engage directly with local employers within minutes instead of waiting weeks to hear back from emails.
In five years, we aim to fully expand across the US and North America to assist millions of low-income workers. Our goal is to place each jobseeker in the underserved community on the platform with at least one job within an hour.
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What is the problem you are solving?
Despite the historically low unemployment rates in the US, individuals in the underserved communities are almost twice as likely to be unemployed. Current job platforms such as Linkedin, Glassdoor and Indeed mainly focus on white-collar jobs, while the hourly and low-income workers are largely ignored.
Jobseekers in the underserved communities often resort to archaic platforms such as Craigslist or even help-wanted signs, which are slow and inefficient.
1) often do not have proper access to resume tools or computer
2) are not well-connected with jobs in the community and often have to commute hours to find a suitable job
3) spend hours to complete one job application through individual job portals, and applying to multiple jobs is a time-consuming process
4) wait for weeks to hear back from employers and candidates often do not hear back at all, which highly discourages the job search process
Who are you serving?
Our solution serves disadvantaged workers and low-income jobseekers who are excluded due to lack of access to resources and opportunities. We strive to assist these jobseekers to achieve an equal advantage with access to all the available opportunities, as well as providing education on how to best position them for employment.
We began in Boston and have worked with more than 50 local schools and non-profit organizations that serve low-income jobseekers. For example, we have worked with thousands of youths and young adults in foster care, homeless shelters, human services, unemployment centers, schools and education centers.
We have helped the individuals in the underserved communities create quick and concise resume-like profiles through our mobile platform, and we have connected them with more than 800 local small businesses and companies in the Boston community. We have also provided presentations on networking, interviewing and on-the-job etiquettes. In four months, we have helped placed over 1,000 jobseekers in Boston into ideal jobs in the community through our mobile platform.
What is your solution?
Our solution is a mobile platform that helps connect local jobseekers and employers in real time in seconds.
The currently challenges for low-income jobseekers are speed, efficiency and connectivity:
1. Speed - Low-income jobseekers living paycheck to paycheck often need to find employment immediately. The current hiring process can take weeks as employers often wait for days to respond to emails. JobGet connects employers and candidates within seconds. When a candidate applies on the JobGet platform, employers get notified instantly and can reply on their mobile phone within seconds to set up an interview. We received countless feedback from excited jobseekers that they received interviews and got hired within the same day.
2. Efficiency - Low-income jobseekers often face barriers with putting together resumes, and can spend hours filling out online applications for one single job. JobGet enables these individuals to create a concise profile in less than a minute and apply to hundreds of suitable jobs with just one-click.
3. Connectivity - Low-income jobseekers often do not own a car and resort to public transportation for work. This limits the jobseekers to nearby or accessible jobs only. The JobGet platform provides a location-based solution where candidates can see the closest jobs near their home and community on a clear map view. Candidates can also save time commuting to interviews through video-chatting with the employers.
Employers also enjoys the ease of use of the mobile platform. In four months, more than 800 local businesses and companies have signed up on JobGet have hired more than 1,000 local jobseekers. Employers and jobseekers in the community are being connected within seconds.
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Where is your solution team headquartered?Boston, MA, USA
Our solution's stage of development:
Select one of the below:
Describe what makes your solution innovative.
The core innovation of JobGet is speed and efficiency for low-income jobseekers. Compared to traditional application process of weeks, jobseekers create a profile on the JobGet platform in seconds and connect with employers in minutes. Most of the jobseekers can receive interviews and can even get hired within the same day of application.
The second innovation is our niche focus. No major job platforms focus on low-income jobs. LinkedIn, Monster and Glassdoor are focused on white-collar segments and are rarely used by low-income jobseekers. Indeed and Craigslist are very generic, with scattered jobs across various industries. JobGet purely focuses and caters to the needs of the low-income jobseekers.
The third innovation is our unique features. Our solution offers features such as map view for low-income jobseekers looking for jobs close to home, convenient video-interview options, and informative review systems to learn more about employers.
Describe the core technology that your solution utilizes.
Our organization is built entirely on technology through a mobile platform. The core product has been fully built, and we have transformed the traditional job search process from paper based resumes and online applications into a quick tap on the phone.
This has been extremely beneficial for the low-income jobseekers as mobile phones have become universal and affordable at a low price. Some homeless shelters and organizations that we worked with have even provided free mobile phones for jobseekers. Our platform opens a large opportunity for disadvantaged jobseekers that may not have previous access to computers or paper resumes. Now they can easily apply to any jobs with a tap on their phone, and create a profile in seconds.
We built features specifically designed for the low-income jobseekers. For example, we have provided a map view of jobs close to home, so disadvantaged workers without transportation can easily apply to nearby jobs. We are also introducing an AI job matching feature, where jobseeker can be connected to jobs based on their proximity, experience, schedule and preference.
Please select the technologies currently used in your solution:
Why do you expect your solution to address the problem?
We interviewed over 1,000 jobseekers and local businesses in the underserved community and discovered the main friction is the archaic application process of complicated resumes and redundant online application portals. The hiring process often takes up to weeks, and the jobseeker often do not have proper access to employment resources.
We created a solution where jobseekers in the underserved community can connect instantly with all the suitable jobs nearby. The jobseekers can create a profile in seconds and apply to dozens of jobs with one click. This simplifies the process for a lot of the jobseekers in the underserved community and brings them equal access to opportunities where they may not used to be able to find.
This solution has proven to be quite effective due to the efficiency and speed. The platform was launched 4 months ago, and the number of jobseekers in the Boston community using JobGet grew from 50 to over 4,000. The number of local employers in Boston also grew from 7 to over 800 employers, ranging from large national brands such as CVS, Ann Taylor and Blaze Pizza to local iconic employers such as Cheers and All Star Pizza.
Select the key characteristics of the population your solution serves.
In which countries do you currently operate?
In which countries will you be operating within the next year?
How many people are you currently serving with your solution? How many will you be serving in one year? How about in five years?
In less than four months, more than 4,000 low-income jobseekers in the Boston community have signed up on JobGet and have gained access to the thousands of new job opportunities with local businesses and national companies. More than 1,000 of these jobseekers have already successfully found employment through JobGet. We are also serving more than 800 local employers in the Boston community.
JobGet was able to improve the prosperity of this population as these jobseekers were able to find a job when they were previously unemployed. In other cases, some of the low-income jobseekers were able to find a higher paying job or find an additional part-time job to supplement their income.
We also found that the jobseekers have submitted more than 40,000 applications on JobGet, with more than 5,000 interviews received and more than 50,000 messages exchanged over the same four months.
We will continue to track the success of our jobseekers and will aim to aid and improve the success rate of the candidates.
What are your goals within the next year and within the next five years?
We currently have around 4,000 jobseekers and 800 employers using the platform in our first four months since launch. More than 1,000 jobseekers have successfully gained employment through our app.
Our top three goals are to 1) onboard additional jobseekers; 2) onboard additional employers; 3) help jobseekers find suitable employment. Given the strong traction, additional resources, and network effect, we plan to onboard over 20,000 low-income jobseekers and 3,000 employers to the platform in our first year. We aim to help at least 5,000 of these jobseekers to find employment within hours.
Within the next five years, we plan to reach the millions of low-income jobseekers in the underserved communities across the US and Canada. Through our rapid growth in our initial stages, we have planned out a thorough expansion playbook which we can replicate across other regions. We have also partnered with hundreds of national employers and organizations who have offered to aid us with expansion to additional locations.
What are the barriers that currently exist for you to accomplish your goals for the next year and for the next five years?
Our largest internal barrier is the stickiness of jobseekers. When a jobseeker successfully finds a job on our platform, they may not return to our platform until their next job search.
The largest external barrier is if a major job platforms such as Linkedin or Monster taking a pivot to a similar space. However, we believe this barrier is unlikely as those players are not incentivized to lose the high margin customers in the white-collar space. One likely outcome is perhaps a partnership with one of the major platforms to build separate but collaborative job portals to help all jobseekers across the world.
How are you planning to overcome these barriers?
The barrier of user stickiness is managed in three ways. Firstly, our cost of user acquisition is kept at a minimal or even free due to the strong value of the platform and the incredible growth through word of mouth. Secondly, we are building features such as workplace tips, news feeds and wage data that will keep a candidate engaged even after their successful job search. Lastly, the innate nature of lower-wage jobs results in high turnover rates. Jobseekers often transition to new and higher-paying jobs in a few months, at which point our platform can assist them again in the new job search. We have observed that our initial cohort of successful candidates have returned to the platform in search of either a second job or a new opportunity.
Select an option below:
If you selected Other for the organization question, please explain here.
For-Profit organization with a large social overlay
How many people work on your solution team?
JobGet has three co-founders with background in business, retail and technology.
All three co-founders are first generation immigrants who began their careers working in roles such as dishwasher, delivery driver and pizza maker.
The team also has 2 full-time employees and 5 additional contractors and interns.
For how many years have you been working on your solution?
Why are you and your team best-placed to deliver this solution?
JobGet has three co-founders with extremely complementary and relevant skills. Tony has an extensive background in business, where he worked previously in venture capital, banking and consulting. Peter has a successful entrepreneurship background, where he previously built and profitably sold two retail businesses in Boston. Billy has a deep background in technology, where he previously led a team of software engineers at a Series B company in the Silicon Valley.
All three co-founders are also first generation immigrants who began their careers working in roles such as dishwasher, delivery driver and pizza maker. Thus, our experience with the frustration of the job search process largely stems from personal backgrounds.
We are also uniquely positioned to achieve our mission given the strong network and traction we have built since launch.
Out of the 20,000 restaurants and retail stores in Boston, we have already acquired 800+ employers (4%) in four months with minimal marketing spend.
We have also partnered with 50+ organizations to onboard more than 4,000 jobseekers in the Boston community onto the platform. We believe we have achieved a strong network effect, where the strong value-add of the platform enabled us to gain new users mostly through referrals and word-of-mouth.
We believe we have also refined a suitable playbook that enables us to replicate and scale into other cities successfully. We have already received numerous requests from national employers and employment organizations to expand our platform to other regions so they can help their peers on the platform as well.
With what organizations are you currently partnering, if any? How are you working with them?
We have partnered with more than 50 nonprofit organizations and schools that focus on low-income and disadvantaged workers.
For example, we have worked with FamilyAid Boston and Bay Cove to help homeless families and disadvantage individuals get placed with employment opportunities.
We were invited to present to jobseekers at non-profit organizations such as Operation ABLE and Roca.
We have also presented to students at schools such as Madison Park High and John O'Bryant High School.
Thousands of candidates from these organizations have used JobGet to take the next step in their career search through our platform.
We have also been selected into the 2019 MassChallenge cohort, which has also helped us scale and expand our platform with additional resources.
What is your business model?
Our key beneficiaries are the jobseekers in the underserved community. We provide a efficient and instant job search solution to these individuals completely for free.
Our key customers are the local employers and small businesses in the community. Employers can post a job and receive applications for free (compared to competitors that charge hundreds for each posting). However, employers pay ~$2 when initiating a conversation with a candidate on the platform. Employers post 20+ jobs per year and converse with dozens of candidates for each job, leading to $700 in revenue / employer / year. Due to our strong product value, the cost of acquisition and conversion is extremely low, at $60 per employer acquisition.
This business model enables local businesses to become beneficiaries as well as it reduces their yearly hiring cost from $10,000 to less than $1,000 (90%+ reduction in costs). Employers also enjoy the platform from a convenience, efficiency and speed standpoint, as they are able to hire immediately on the same day compared to a week long hiring process.
What is your path to financial sustainability?
Our aforementioned business model is quite profitable at $700 in revenue per year per employer with only $60 in acquisition cost. The operating and maintenance costs are extremely low given the SaaS model. We have been extremely capital efficient. We boostrapped and scaled to 800+ employers and 4,000 candidates mostly through high touch grass root meetings, partnerships, and word-of-mouth, with zero marketing dollars spent. Prior to our launch four months ago, we received an Angel investment of $500,000 which we have yet to tap into. Recently, we have also received a significant amount of investor interest, in which we plan to raise a full seed round to help scale this proven business model nationally.
Why are you applying to Solve?
Solve can help us further integrate into the community in Boston, as well other regions with the program's strong network of peers and experts. We would love to work with the mentors at Solve to tackle additional challenges of worker retention and advancement.
If we are named a Solver, we will also allocate the funding to hire individuals in the underserved community as community outreach coordinators. These individuals will work directly with various individuals in the low-income neighborhoods to help aid them in their job search.
What types of connections and partnerships would be most catalytic for your solution?
With what organizations would you like to partner, and how would you like to partner with them?
Government agencies such as MassHire or any additional non-profit organizations that service the underserved communities or cater to workforce development.
If you would like to apply for the Prize for Innovation in Refugee Inclusion, describe how you and your team will utilize the prize to advance your solution.
We have helped hundreds of immigrants and refugees to find jobs through our platform due to the solution's convenience and ease of use. The platform is especially beneficial for individuals with language barriers and with no access to resume tools, due the simplicity of setting up a profile on the mobile platform and applying to dozens of jobs through one tap on the phone.
If we are selected, we plan to use the funds from the prize to hire an immigrant/refugee to work with local refugee populations to find jobs in Boston.
If you would like to apply for the Morgridge Family Foundation Community-Driven Innovation Prize, describe how you and your team will utilize the prize to advance your solution.
We believe our solution is innovative in changing the landscape of the jobsearch process for the underserved community.
The traditional method takes up to weeks for a jobseeker to get hired. We have reduced that timeline to less than one day.
We have also increased the reach for jobseekers in the underserved community and enabled them to get connected to all the jobs in the nearby communities.
Lastly, we have equipped jobseekers in the underserved community with the right tools to apply to suitable jobs instead of getting stuck behind the barriers of resume requirements and complicated online processes.
We will utilize the funding to hire local candidates in the underserved communities to work with additional low-income jobseekers to find their dream jobs.
- Tony Liu Economic Analyst, JobGet