Global Co-Lead, Delivery Systems, Social Protection and Jobs Global Practice, World Bank Group
Tina George is a Global Co-Lead on Delivery Systems for the Social Protection and Jobs (SPJ) Global Practice. She represents the World Bank on the Digital Economy Task Force under the 2018 Argentine G20 Presidency, and represents SPJ on the Disruptive Technology network at the World Bank. She is a regional Task Team Leader of the World Bank’s first 10-year, multi-country, multi-phase programmatic operation on regional interoperable foundational ID systems (fIDs) for West Africa, including in the first two phases, Côte d'Ivoire, Guinea, Benin, Burkina Faso and Niger.
Over the past 18 years, she has worked on public service delivery and the implementation of investment project operations in technologies for the poor. Her work focuses on Social Protection Delivery Systems, Social Registries, Social Safety Nets, Payment Systems, Foundational IDs, Human Centered Design, Institutions and Governance, the Impact of Technology on Future of Work, and Public Service Delivery platforms for the poor. Recent publications include Social Registries for Social Assistance and Beyond: A Guidance Note and Assessment Tool (2017) and Bringing Government to the 21st Century: The Korean Digital Governance experience, jointly with KDI School of Public Policy & Management (2016).
She was raised in Salalah, Sultanate of Oman, attended University in India, earning degrees in Electrical & Electronics Engineering, and an MBA; trained in Mobile services for Government in Germany; and earned a PhD in Technology, Policy & Management, at the Technische Universitaet Delft in the Netherlands, investigating the design of mobile platforms to deliver services to the poor.