Frontlines of Health

Ada Health

An AI-powered digital decision support platform for community health workers

Team Lead

Hila Azadzoy

Hear the Pitch

The Problem

Globally, more than 4 billion people lack access to basic healthcare services. This urgent situation is primarily due to financial and geographical barriers, as well as a global shortage of healthcare workers – particularly in rural areas.

The Solution

Ada’s AI-powered platform provides personalized symptom assessments in real-time. Once a user shares their symptoms, Ada asks a series of questions, parsing through infinite symptom combinations and thousands of possible conditions.

To increase global access to high-quality care, Ada Health applies its AI technology in two ways. Through its consumer-driven approach, Ada empowers individuals with instant access to credible, personalized medical expertise through its AI-powered app. Through its frontline health worker approach, Ada equips semi-skilled health workers (such as community health workers, pharmacists, nurses and midwives) with clinical decision support tools tailored to support the delivery of primary care.

Market Opportunity

  • According to the World Health Organization (WHO), the shortage of health workers globally is 7.2 million. This number is expected to grow to 12.7 million by 2035.

  • As a result, the WHO has endorsed task shifting as a potential solution, whereby certain tasks are delegated to unspecialized health workers when appropriate to make better use of the available human resources.

Organization Highlights

  • Ada currently has over 5 million users worldwide and was rated the #1 medical app in more than 130 countries
  • Ada users have completed over 9 million assessments
  • The app is available in 5 languages: English, German, Spanish, Portuguese, French
  • Awards: Frost & Sullivan Global Visionary Innovation Leadership award for the AI industry, Save the Children Prize for Breakthrough Innovations for Children, Patrick J. McGovern Foundation’s Artificial Intelligence for the Betterment of Humanity Prize

Existing Partnerships

Ada Health partners with a range of organizations to support Ada’s localization for Romania and sub-Saharan Africa. Partnerships include:

  • Fondation Botnar and Muhimbili University Hospital of Health and Allied Sciences for Ada to become the first health guidance app featuring Swahili language integration
  • Bill and Melinda Gates Foundation to evaluate the impact of AI-based self-assessment
  • D-Tree and Apotheker to develop a tool tailored for use by Accredited Drug Dispensary Outlets (ADDOs) in Tanzania

Organization Goals

Ada Health will:

  • Develop prototypes of the Ada tool adapted for use among different types of semi-skilled health workers
  • Introduce an effective referral system across stakeholders within primary healthcare
  • Form partnerships with relevant stakeholders, such as local governments and the private sector, to implement Ada tools on the ground in sub-Saharan Africa and South Asia  

Partnership Goals

To reach the goals mentioned above, Ada Health seeks to form partnerships that will:

  • Enable users to be directed to specific providers in the continuum of care
  • Empower frontline health workers to deliver primary care in low-resource settings


Ada has more than 5 million users globally who have completed more than 9 million assessments.

Solver Team

Organization Type:
For Profit

Berlin, Germany


Working in:
Global, with a focus on sub-Saharan Africa and South Asia.


Solution Team:

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