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Last Updated October 13, 2020
Work of the Future
Contratados.org
Enabling migrant workers to make informed work choices, helping to protect their rights and ensure their safety
Team Leader
Rachel Micah-Jones
Hear the Pitch
The Problem
Hundreds of thousands of migrant workers are recruited each year to perform seasonal manual labor in the US under a variety of visa programs. However, a worker's visa is tied to their employer, making it difficult or impossible for workers to leave the job if they experience abuse like fraud or wage theft. While fraud-reporting resources do exist, information on recruitment fraud incidents is rarely made public and thus is not available to other guest workers.
The Solution
To combat exploitation, Centro de los Derechos del Migrante (CDM) created Contratados, an online platform that provides key information to enable migrant workers to make informed migration and work choices. Through this platform, workers share anonymous information on workplace and recruitment abuses, and access resources educating them on their rights and equipping them to address abuses.
Contratados culls publicly available data and puts it alongside worker-generated information, including Yelp-style reviews that migrant workers write based on their personal experiences. This increased transparency in the recruitment system helps prevent migrant worker trafficking and exploitation, and empowers workers to recognize, prevent, and denounce rights violations.
Market Opportunity
- Hundreds of thousands of workers are recruited to work as guestworkers in the US each year. As immigration enforcement programs expand, employer use of the these recruitment programs is exploding, as much as tenfold in some industries and localities.
- Due to a lack of crucial information, one in 10 workers surveyed reported that they were charged a fee for a nonexistent job.
- Vetted employers pay to post jobs on Contratados, providing workers with fair and safe job opportunities.
Organization Highlights
- Partnered with organizations in Turkey to launch a customized version for Syrian refugees in Turkey
- Featured in scholarly articles such as the forthcoming, “Transformative Technology for Migrant Workers” by Bassina Farbenblum, Laurie Berg, and Angela Kintominas
- Awards: Ms. Foundation for Women Gloria Award, Award of Note from the Berger-Marks Foundation, Peter M. Cicchino Award for Outstanding Public Advocacy
- Media: NPR, LatinosUSA, Business Insider, Christian Science Monitor, La Opinión, and more
Existing Partnerships
Contratados currently partners with migrant worker organizations throughout the US, Mexico, and Central America to distribute information about its platform. The organization also works with government agencies to distribute information about the site to passport applicants and consulate visitors.
Contratados has received support from several organizations:
- Mexican Ministry of Foreign Affairs, for information distribution
- MacArthur Foundation, support for outreach and training on the use of Contratados
- AFLCIO, several of its affiliate unions, and the Solidarity Center, to advocate on behalf of workers in various visa categories
Organization Goals
Contratados seeks to achieve the following goals:
- Create a job board on the platform to connect low-wage guest workers with authorized employment opportunities requiring visas
- Scale operations to reach additional guest workers and employers in other industries, including care and education
Partnership Goals
To reach the goals mentioned above, Contratados seeks partnerships to:
- Gain legal review and drafting support
- Provide additional tech development and digital security support to develop and test new features and ensure ongoing security of the Contratados site
Basic Information
Our tagline:
Addressing shortcoming in guestworker programs that leave migrants vulnerable to abuse through job portability and access to vital job opportunities.
Our pitch:
Hundreds of thousands of migrant workers are recruited each year to perform seasonal, often high-risk, low-wage manual labor in the United States under a variety of visa programs. These workers pick our vegetables, build our homes, and care for our children. As immigration enforcement programs expand, employer use of the these programs is exploding, as much as tenfold in some industries and localities. It is virtually impossible for visa holding migrant workers, 'guestworkers,' to find a new employer once they experience abuse. Workers' visas are tied to their employer, and they often have to choose between their safety and their ability to work. Recruiters and employers hold all of the power in the current system, and are shielded by a lack of oversight by the U.S. government. Workers face disturbingly common patterns of abuse, including fraud, wage theft, discrimination, and labor trafficking.
CDM's Contratados.org contributes to efforts to hold employers and recruiters accountable by providing key information to empower migrant workers to make informed migration choices. The Contratados.org platform currently allows workers to share anonymous information on workplace and recruitment abuses and to access rights education materials and resources to address abuses. With MIT's support, Contratados.org will provide workers with access to job opportunities through a specific job board for these niche jobs requiring visas and the employers that are allowed to recruit these types of workers. By creating a pathway to portability, migrants will be able to escape abuse without endangering their livelihood.
CDM's Contratados.org contributes to efforts to hold employers and recruiters accountable by providing key information to empower migrant workers to make informed migration choices. The Contratados.org platform currently allows workers to share anonymous information on workplace and recruitment abuses and to access rights education materials and resources to address abuses. With MIT's support, Contratados.org will provide workers with access to job opportunities through a specific job board for these niche jobs requiring visas and the employers that are allowed to recruit these types of workers. By creating a pathway to portability, migrants will be able to escape abuse without endangering their livelihood.
Where our solution team is headquartered or located:
Baltimore, United States of America
The dimensions of the Challenge our solution addresses:
- Other (Please Explain Below)
- Upskilling, Reskilling, and Job Matching
About Your Solution
What makes our solution innovative:
This year, a record number of low-wage guestworkers on H-2 visas will work in the United States. The opacity of the recruitment process and protection gaps in the U.S. leave these workers vulnerable to exploitation and subject to deportation if they seek to leave their sponsor employers. To meet this growing challenge, CDM will facilitate labor market mobility through a specialized job board to allow guestworkers to identify employers that are eligible to employ them under their visa program. This pathway to portability will be accompanied by working conditions reports, information about labor and employment rights, and avenues to access to resources, including legal services.
How technology is integral to our solution:
Contratados.org transforms a traditionally in-person recruitment process. By creating a job-board on Contratados.org, workers will have access to many more jobs and to more information sourced through the web than ever before. Currently, workers are largely recruited in their communities to travel to the U.S., and are offered one job without supporting information. Once abused in the U.S., they are typically not able to find another employer that is approved to employ them under their visa. Through our board, workers compare multiple job opportunities alongside information about the employer before accepting jobs, and, will be able to leave abusive situations.
Our solution goals over the next 12 months:
CDM will consider the project a success if workers use Contratados.org to educate themselves on their rights and employment mobility options.
Contratados.org's goals are:
- Increase the unique visits to the website
- Increase the amount of anonymous worker-generated content on the website and provide them with real-time, critical information
- Offset the cost of running the platform.
Contratados.org's goals are:
- Increase the unique visits to the website
- Increase the amount of anonymous worker-generated content on the website and provide them with real-time, critical information
- Offset the cost of running the platform.
Our vision over the next three to five years to grow and scale our solution to affect the lives of more people:
Contratados.org will continue to be the leading resource for low-wage workers in the U.S. and will implement new initiatives to transform the power dynamics in guestworker programs. Additionally, the website will create a pathway to portability for migrant workers with guestworker visas by providing a direct link to employers eligible to hire them. Workers will be empowered through access to more job opportunities at once and more holistic information on those opportunities. These tools will empower migrant workers to self-regulate the recruitment process, 'vote with their feet,' and more effectively organize to hold employers and recruiters accountable.
Our website
http://cdmigrante.org/
The regions where we will be operating in the next 12 months:
- US and Canada
How we will reach and retain our customers or beneficiaries:
Contratados.org was co-designed with migrants to fill their need for information with their specific technology literacy and access in mind. By building a digital platform leveraging easy-to-use technology that requires minimal data, CDM will make job portability and labor power a reality for migrants. Through Contratados.org and the related job board, we will reach workers in their communities with technology that is accessible to them to allow workers to choose their workplaces, to demand better pay and conditions, and to hold employers and recruiters accountable.
How many people we are currently serving with our solution:
CDM found that due to a lack of crucial information, 1 in 10 workers surveyed reported paying illegal fees during recruitment. Contratados.org and our related social media presences have prevented fraud, saving hundreds of workers from becoming indebted and even more vulnerable during recruitment and employment. Overall, Contratados.org has empowered almost half a million workers with critical rights information and resources to prevent and address abuses during recruitment and employment. The website has scaled CDM's impact dramatically by providing direct access for workers to anonymous working condition reports, resources and rights education materials.
About Your Team
How our solution team is organized:
- Non-Profit
The skills our solution team has that will enable us to attract the different resources needed to succeed and make an impact:
Founder and Executive Director, Rachel Micah-Jones, is an award-winning leader in the migrant and workers' rights movement. She focuses on reforming international labor recruitment and H-2A and H-2B programs. Julia Coburn, Director of Operations in Mexico and Migrant Women's Project Coordinator, documented violations in international labor recruitment. Sara Geurtsen, Strategic Initiatives Director, who manages Contratados.org has 10+ years experience in digital media, strategy and partnership building. Lilian Lopez, CDM's Outreach Paralegal and Network Liaison, has significant experience working with Mexican and Central American migrants. Collectively, our team's decades of experience working alongside migrants have informed Contratados.org's transparency tool.
Our revenue model:
To post on Contratados.org, employers must have permission from the U.S. government to hire guestworkers. They'll also agree to ensure rights protections. Workers will be able to view jobs alongside anonymous working condition reports, rights information -- and other jobs. With postings across industries, Contratados.org will encourage employer competition and increase transparency for workers.
Though the platform is inherently scalable, the job board will focus initially on the over 250,000 annual H-2 low wage guestworkers in agriculture, construction, hospitality and other industries. One year after launch, it'll expand its reach to approximately 175,000 additional annual J-1 visa holders (e.g., au pairs, camp counselors, etc.). In year two, CDM will scale to reach additional guestworkers and employers in other industries, including care and education. Contratados.org already provides resources for these workers. The staged roll-out will allow for targeted in-person and digital outreach in each category and new product features, as well as the ability to refine the strategy.
Though the platform is inherently scalable, the job board will focus initially on the over 250,000 annual H-2 low wage guestworkers in agriculture, construction, hospitality and other industries. One year after launch, it'll expand its reach to approximately 175,000 additional annual J-1 visa holders (e.g., au pairs, camp counselors, etc.). In year two, CDM will scale to reach additional guestworkers and employers in other industries, including care and education. Contratados.org already provides resources for these workers. The staged roll-out will allow for targeted in-person and digital outreach in each category and new product features, as well as the ability to refine the strategy.
Partnership Potential
Why we are applying to Solve:
If we get support from MIT Solve we will conduct outreach to potential employer-users of the platform. then we will use that prize money to do a simplified, small-scale pilot of the job board. Regardless, we would leverage the recognition from being named a Solver team to open doors with other funders and potential partners that might be able to support the creation of a pathway to portability for migrant workers.
The key barriers for our solution:
1. The biggest risk for continuation of the platform and the related impact as the cessation of funding. It may be possible to offset some of the operations costs of the website through charging a nominal fee to employers for job postings -- therefore leading employers to fund increased worker support.
2. CDM has performed a legal analysis of the potential job board, and found liability risks only associated with editing the content and direct job matching. To mitigate these risks, we will not engage in these activities.
3. Individuals' willingness to use a platform.
2. CDM has performed a legal analysis of the potential job board, and found liability risks only associated with editing the content and direct job matching. To mitigate these risks, we will not engage in these activities.
3. Individuals' willingness to use a platform.
The types of connections and partnerships we would be most interested in if we became Solvers:
- Other (Please Explain Below)
Stats
Contratados has helped 6,780 migrant workers in the US gain access to safe employment.
Contratados has provided more than 500,000 workers with critical rights information and resources.
Solver Team
Organization Type:
Nonprofit
Headquarters:
Baltimore, MD, USA
Stage:
Growth
Working in:
USA
Employees:
2
Website:
https://contratados.org/
Solution Team:
Rachel Micah-Jones
Executive Director
Executive Director