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Last Updated June 15, 2021
Equitable Classrooms
JovenSalud.net
An interactive online platform ensuring 24/7 access to essential health information and personalized counseling for vulnerable youth
Team Leader
Mary Coffman
Empowering youth to make smart decisions, live healthy lives and contribute to their communities.
Solution Pitch
The Problem
Between the ages of 10 and 24, children pass through key developmental experiences and complex emotional and moral questioning on their path to adulthood. However, teens are the least likely of all age groups to receive or access traditional health services necessary to accompany them through this developmental process. Without adequate support, teens often turn to common risky behaviors including violence, tobacco, alcohol and drugs, risky sexual behaviors, sedentarism, and poor nutrition. In fact, these behaviors contribute to 75 percent of healthcare costs of illness and death in Latin America and the United States. The financial and social costs associated with these behaviors during adolescence and later in life are staggering for governments and society. According to the US Customs and Border Protections, 50,000 unaccompanied Central American minors migrate to the US border each year and have little access to formal counseling or guidance. Additionally, one out of every four Nicaraguan girls become mothers by age 18, and increasing rates of suicide and suicidal ideation continue to devastate Latin American communities.
The Solution
JovenSalud.net by TeenSmart International is an interactive online platform where youth guide their own process of reflection through the different services, such as personal health quizzes, confidential coaching, a virtual health library, confidential online coaching, and a community health resource directory. JovenSalud.net ensures access to essential health information and personalized counseling for vulnerable youth. To date, more than 89,000 Latin American teens who otherwise would not have had such support, have accessed the platform. By engaging teens to prevent and reduce risky behaviors, JovenSalud.net also encourages them to create a life project, continue studying, and seek new job opportunities. By leveraging the power and flexibility of JovenSalud.net, TeenSmart has provided an essential, sustainable, and impact-driven service for teens living in vulnerability.
Stats
Currently, TeenSmart is used in 20 countries across Latin America, the United States, and Spain, reaching about 89,000 teens.
Market Opportunity
Violence, tobacco, alcohol consumption, drug use, risky sexual behaviors, poor nutrition and lack of exercise are the six risk behaviors that represent 75 percent of costs in illness and death among adolescents. In Costa Rica alone, this is an estimated $5 billion. JovenSalud.net is free for Latin American youth and would alleviate some of these costs.
Organization Highlights
Received grants from Interamerican Development Bank, Global Stars from Grand Challenges Canada, and the Canadian Embassy.
Partnership Goals
JovenSalud.net seeks:
Connections to experts who can help support the advancement of JovenSalud’s technical development, including the redesign of the platform for a more user-centered interface and the expansion of the Spanish-language chatbot for teens.
Strategic marketing and publicity support to help reach millions of teens in the next five years with a particular focus on Costa Rica, Nicaragua, Mexico, El Salvador, Honduras, and Guatemala.
Strategic business model advice to support a shift in business strategies to reach profitability.
Connections to cross-sector leaders with experience in technology, business development, and business models to serve on its board and promote its mission.
What is the name of your organization?
TeenSmart International
What is the name of your solution?
JovenSalud.net
Provide a one-line summary or tagline for your solution.
Empowering youth to make smart decisions, live healthy lives and contribute to their communities.
In what city, town, or region is your solution team headquartered?
San Jose
In what country is your solution team headquartered?
Costa Rica
What type of organization is your solution team?
Nonprofit
Film your elevator pitch.
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What specific problem are you solving?
Ages 10–24 are marked by intense emotional and social changes, yet adolescents, especially in Spanish-speaking Latin American and US Latino communities, are least likely to access health services. Lacking support, many turn to risky behaviors, driving illness and premature death. Failing to address adolescent wellbeing leads to devastating social and economic consequences.
What is your solution?
JovenSalud, created by TeenSmart International, is a gamified digital platform and mobile app that empowers young people to manage their own health. Through personalized quizzes, confidential online coaching, a virtual health library, and a curated directory of community services, youth access safe, evidence-based mental and holistic health support anytime, anywhere. The platform expands equitable access for vulnerable adolescents who might otherwise go without care; more than 185,000 across Latin America have used it to date. By leveraging digital technology to prevent and reduce risky behaviors, JovenSalud strengthens mental health, supports life planning, and promotes continued education and economic participation. Founded 22 years ago, TeenSmart pioneered adolescent digital health before it became mainstream. With ten peer-reviewed publications, international recognition, and constant technological adaptation, this women-led organization shows innovation, safety, and scalability can work together.
Who does your solution serve, and in what ways will the solution impact their lives?
Laura, a 13-year-old Nicaraguan living with grandparents after her father migrated, María Teresa, a Honduran facing isolation and low self-esteem, and Andrea, a Costa Rican athlete hiding mental health struggles, represent a few of TeenSmart’s 185,000 users. For 20+ years, TeenSmart’s JovenSalud has delivered a free, secure digital space for ages 10–24, providing 24/7 mental and holistic health support where services are scarce or stigmatized. Gender gaps heighten risk: while 12.2% of young men in Honduras, 9.5% in Guatemala, and 8.5% in Nicaragua are out of education, employment, or training, rates for young women reach 40.9%, 45.7%, and 40.1% (World Bank, 2024). Accordingly, most users are girls aged 14–18. Guided by user data and a Gen Z Advisory Council, TeenSmart continuously improves. Recognized by MIT Solve (2021), SIHI-LAC, PAHO/WHO, IDB, and Carlos Slim Foundation, TeenSmart is positioned for responsible, technology-enabled scale.
Solver Team
Organization Type: Nonprofit
Headquarters: San Jose, Costa Rica
Stage: Scale
Working In: Nicaragua, Costa Rica, Mexico, Honduras, Colombia, Guatemala, El Salvador, Venezuela, Ecuador, Argentina, Bolivia, Perú, United States, Paraguay, Chile, Panamá, España, Dominican Republic, Uruguay, Puerto Rico