Submitted
2025 Global Health Challenge

Alice

Team Leader
Jacob Hutchison
Alice is a privacy-first AI monitoring system that helps caregivers deliver better, more efficient care to seniors. Designed for assisted living facilities and home care, Alice uses non-invasive sensors, like a camera hidden inside a picture frame or a small device in the bathroom, to track important daily activities such as eating, bathroom use, and falls. Unlike wearable devices or...
What is the name of your organization?
Sync Labs
What is the name of your solution?
Alice
Provide a one-line summary or tagline for your solution.
Transforming senior care with AI-driven monitoring to improve efficiency, safety, and quality of life in senior living.
In what city, town, or region is your solution team headquartered?
Philadelphia, PA, USA
In what country is your solution team headquartered?
USA
What type of organization is your solution team?
For-profit, including B-Corp or similar models
Film your elevator pitch.
What specific problem are you solving?
We are solving the senior caregiving crisis that leaves millions of older adults at risk of preventable harm. In the U.S., the population aged 65 and over is projected to grow 79% by 2050, while the caregiver workforce is shrinking. By 2029 one caregiver is projected to be responsible for 9 seniors. As a result of these appalling statistics, turnover rates have reached 77%, costing facilities large sums per employee and creating harmful instability. This shortage means that seniors are left unattended up to 84% of the time. Issues like falls, missed meals, and unusual bathroom events often go unnoticed, contributing to high rates of hospital readmissions among older adults. Globally, the challenge is even more pronounced, with the disparity between aging populations and care infrastructure most severe in lower-resource regions. Our solution targets the systemic inefficiencies behind these statistics by addressing high caregiver burden, gaps in daily monitoring, and the lack of personalized, proactive intervention. Without innovation, the rising demand for care will outpace the stagnant ability of health systems to provide care. This will endanger both older adults and the professionals who support them.
What is your solution?
Alice is a privacy-first AI monitoring system that helps caregivers deliver better, more efficient care to seniors. Designed for assisted living facilities and home care, Alice uses non-invasive sensors, like a camera hidden inside a picture frame or a small device in the bathroom, to track important daily activities such as eating, bathroom use, and falls. Unlike wearable devices or emergency buttons that rely on senior input, Alice works completely in the background. It detects anomalies, including when a senior has skipped a meal, fallen, or had an abnormally long bathroom event, and sends an alert to caregivers through a mobile app. On top of that, Alice’s AI analyzes patterns to create personalized care plans, helping caregivers allocate their time most efficiently. All data is processed on the device, not recorded or streamed, so residents’ privacy is protected. The system reduces the need for manual checks and allows each caregiver to support more residents without sacrificing quality of care. In early pilots, Alice improved caregiver efficiency by more than 30%. By turning real-time activity data into actionable insights, Alice shifts senior care from a reactive model to a proactive one, supporting better outcomes for both residents and caregivers.
Who does your solution serve, and in what ways will the solution impact their lives?
​​Alice supports older adults in assisted living, the caregivers who serve them, and the operators who manage their care environments. Residents benefit from greater safety and dignity. Alice continuously monitors key health behaviors like eating, mobility, and isolation without requiring them to wear devices or call for help. This reduces risks while preserving autonomy. Caregivers, often stretched thin, gain a co-pilot that prioritizes tasks and flags emerging concerns. This allows them to shift from constant checking to focused, high-impact care, reducing stress and increasing job satisfaction. For facility operators, Alice provides a business advantage. Staffing is their largest cost and most fragile resource. By lowering turnover and unlocking capacity, Alice improves operational capacity. Facilities can admit more residents without increasing staff, or reinvest saved time and dollars into quality-of-life improvements. The result: higher margins, better outcomes, and a competitive edge in a crowded market. By aligning the needs of seniors, staff, and operators, Alice offers a rare triple-win, driving better care, a more sustainable workforce, and stronger business performance.
Solution Team:
Jacob Hutchison
Jacob Hutchison
Director of Business Operations