Luvelo

Luvelo

Luvelo

Luvelo Digital Ecosystem: A mobile-first, integrated solution for healthcare quality assurance and supply chain management

Sidvokodvo, Eswatini

SWZ

For-profit, including B-Corp or similar models

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Health supply chains in low- and middle-income countries (LMICs) are characterised by operational fragmentation, logistical inefficiencies and data gaps, that result in a lack of transparency, reliability and accountability, and compound disparities in accessibility of life-saving treatments. Paper-based record keeping and system incongruence make effective inventory management near impossible and result in: - Widespread stock-outs: public facilities in LMICs stock an average of 61.5 % of medicines on national essential-drug lists, forcing nearly two in five patients to seek care elsewhere or go without(1) - Supply chain leakage: ~56% of drugs leaving central stores remain “unaccounted for” at facility level in Tanzania, after supply chain interventions(1) - Inventory wastage due to over-stock, expiry and cold-chain failures: 97% of medicine write-offs in Ethiopian public facilities are due to expiration(2) - Informal markets fill the vacuum: WHO estimates >1/10 medicines sold in LMICs are sub-standard or falsified, a risk amplified by unreliable/opaque supply chains(3) Without real-time data availability, governments cannot forecast demand, donors cannot target resupply, and frontline staff must improvise. The result is avoidable treatment failure, higher out-of-pocket costs, and the rise of unregulated markets, accelerating issues like antimicrobial resistance. 1 (doi:10.1136/bmjgh-2016-000243) 2 (doi.org/10.1186/s12889-024-20229-x) 3 (WHO, 2025)

The Luvelo Digital Ecosystem is a mobile-first enterprise software suite, comprised of 25+ interoperable apps for supply chain (procurement, inventory, and asset management), human resource management (recruitment, training, timesheets/attendance, payroll, and performance), productivity (CRM, task management) and healthcare service delivery (EHR, lab processing, resource management). Mobile-first with hybrid offline-capability, Luvelo gives healthcare and supply chain stakeholders end-to-end visibility into supply chain operations at the SKU-level, from warehouse to clinical administration. Staff scan a barcode whenever stock is received, transferred, or dispensed. The app stores quantity, batch and expiry locally (along with photo or digital signature as needed), and syncs to the cloud when a signal is available, so even the most remote facility maintains a complete, time-stamped ledger. Interoperable APIs stream those transactions into Luvelo’s analytics layer, where built-in AI models forecast demand and flag impending stock-outs, drawing on more than 2.3 million historical inventory transactions already processed on Luvelo. All events flow to cloud-hosted dashboards that display real-time balances, movements, and expiry risk for every clinic - giving district and national teams a real-time map of stock and cold-chain integrity, while clinicians see the same data inside electronic prescribing and patient-record apps - with no extra integrations required.

Luvelo directly serves rural and peri-urban populations in low- and middle-income countries who face the greatest barriers to accessing essential medicines. These communities experience frequent stock-outs, expired products, and unreliable cold chain, resulting in delayed, missed, or ineffective treatment for common but potentially life-threatening conditions. A missing or sub-standard dose of antibiotics, anaesthetic, or antihypertensives can be the difference between recovery and irreversible harm. These populations are underserved because of clinical gaps, which is compounded by pharmaceutical gaps, as the supply chains meant to serve them are fragmented, opaque, and reactive. Health facilities often have no real-time visibility into stock levels or expiry dates, while district teams are unable to reallocate surplus or prevent wastage before it’s too late. Luvelo addresses this by digitising inventory at the facility level using mobile technology and barcode integration to capture every stock movement, expiry, and usage event in real time. The result is more consistent access to safe, effective medicines at the point of care, reduced reliance on informal markets, and ultimately, fewer preventable deaths.