What is the name of your organization?
HLink
What is the name of your solution?
Consultare
Provide a one-line summary or tagline for your solution.
A mobile triage and health education app designed for low-bandwidth, low-literacy, high-impact environments.
In what city, town, or region is your solution team headquartered?
Sofala Province, Mozambique
In what country is your solution team headquartered?
MOZ
What type of organization is your solution team?
For-profit, including B-Corp or similar models
Film your elevator pitch.
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What specific problem are you solving?
In many low- and middle-income countries, including Mozambique, the lack of effective emergency triage and accessible health information results in preventable deaths and system overwhelm. Fewer than one doctor serves every 10,000 people in Mozambique. Many communities live hours from the nearest clinic, and even when clinics exist, patients often wait without knowing whether they are in danger or not. Health literacy is extremely low, especially among women, and misinformation thrives in the absence of clear, culturally relevant guidance.
Traditional triage manuals used by healthcare workers are over 150 pages long, complex, and not designed for low-resource frontline environments. In emergencies, these documents are impractical.
Our solution also addresses the health information gap for everyday citizens, especially women, who seek care, make first-aid decisions, or serve as primary caregivers in rural homes. When systems are strained and access is poor, information becomes the first line of defense.
What is your solution?
Consultare is a mobile and web-based triage and health education tool designed for frontline health workers and underserved communities in Mozambique. Co-created with Equip Mozambique and the Ministry of Health, it digitizes official triage protocols and first-aid guidelines into a user-friendly, multilingual, visual-first platform.
The app is designed to work in low-bandwidth and offline settings. It features simplified logic trees for symptom checking, integrated color-coded urgency guides, and clear steps on what to do in various emergencies. In its citizen-facing version, it uses local dialects, iconography, and gender-sensitive language to support women’s health and family-level first aid.
Since its soft launch, Consultare has reached over 34,000 users in under two months and is actively being reviewed by Mozambique’s Ministry of Health for formal integration. We are preparing to add USSD and AI chatbot capabilities to reach users who cannot access smartphones. A women’s health module and a guided referral system are also in progress.
Our goal is to create an accessible, scale-ready platform that bridges the gap between formal healthcare systems and communities through technology, local adaptation, and trust.
Who does your solution serve, and in what ways will the solution impact their lives?
Consultare serves two primary populations:
Frontline Health Workers: Nurses, community health officers, and midwives who require a fast, accurate, and mobile-first way to assess patient urgency. These individuals often operate in remote clinics with limited training and no easy access to 150+ page government triage manuals. Consultare improves speed, consistency, and confidence in triage.
Everyday Citizens: Especially rural women aged 18-60, who make household health decisions without medical training. Many lack access to health education, face stigma around reproductive health, and rely on unverified community advice. Consultare empowers them with private, judgment-free, mobile guidance in their language, with culturally adapted UX.
The app reduces unnecessary clinic visits, guides users on when to seek urgent care, and enhances early intervention. It’s designed to be trusted, simple, and life-saving. By giving both health workers and citizens actionable, accessible tools, we improve the entire frontline health ecosystem.
