What is the name of your organization?
Radiant Data
What is the name of your solution?
AIKKA: AI-powered feedback
Provide a one-line summary or tagline for your solution.
AIKKA is an AI-powered feedback tool that allows individuals to quickly share spoken voice feedback.
In what city, town, or region is your solution team headquartered?
Seattle, WA, USA
In what country is your solution team headquartered?
United States
What type of organization is your solution team?
For-profit, including B-Corp or similar models
Film your elevator pitch.
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What specific problem are you solving?
After 20 years working in international
economic development, I observed that aid
recipients had very little say in what was
delivered to them and how. AIKKA is a
feedback tool that allows beneficiaries all
over the world to quickly share spoken voice
feedback, in their own words, and in their own languages. AIKKA has collected spoken voice feedback from hundreds of individuals, most of whom have never been asked for their views, opinions, ideas, or solutions. Now, they are being heard and actively taking part in improving their work environments, communities, and co-creating solutions at scale. AIKKA is the ultimate tool to power "bottoms-up" -- instead of "top-down" -- solutions.
What is your solution?
AIKKA is an AI-powered smartphone-based
feedback gathering tool. It puts power into
the hands of beneficiaries, giving them a
microphone to share their ideas, needs, and
aspirations. AIKKA makes it easy for a
sponsor to create a questionnaire with a
variety of question formats and push it out
to thousands of respondents. Unlike other
survey tools, AIKKA collects open-ended,
unstructured, nuanced voice-based
feedback. AIKKA allows respondents to talk
for up to five full minutes per question,
transcribes the responses word for word,
and synthesizes the main themes and
sentiments that were expressed by the
population. AIKKA utilizes APIs that connect
to widely available open source large
language models (LLMs) and runs on
proprietary algorithms. Sponsor
organizations that use AIKKA can collect
voice feedback from thousands of
respondents, and within minutes, have key
insights distilled.
Who does your solution serve, and in what ways will the solution impact their lives?
By 2030 our mission is to amplify over one
million voices around the world and
demonstrate how constituent feedback can
influence product and service delivery in
marginalized communities. We are on track
to amplify over 1,000 voices this year, and
the feedback we have gathered through
AIKKA has already influenced the creation of
three different employment-focused
programs for people living in low-income
communities. This is only the start of us
showing how beneficiary feedback is the
most valuable input for program design, and
how empowering it is for constituents to play
a role in co-creating the products and
services that are intended to serve them.
