What is the name of your organization?
Muso
What is the name of your solution?
Rapid Care
Provide a one-line summary or tagline for your solution.
Driving down maternal and child deaths through tech-enabled professional Community Health Workers delivering the right care at the right time
In what city, town, or region is your solution team headquartered?
Bamako, Mali
In what country is your solution team headquartered?
Mali
What type of organization is your solution team?
Nonprofit
Film your elevator pitch.
What specific problem are you solving?
No one should die waiting for health care. Yet, each year around the world, millions of people die because they do not get healthcare fast enough. More than half of the world’s population cannot access the care they need in time (WHO, 2025). Delayed and denied access to care claims more lives than any single illness.
The barriers that delay and deny access to care are cross-cutting rather than disease-specific: fees patients cannot afford to pay; distances they cannot travel, and; providers unequipped to diagnose or treat in time. These systemic barriers mean that across West and Central Africa, nearly 2 million children fail to reach their fifth birthday annually and 260,000 women worldwide die annually from complications in pregnancy and childbirth, with 70% of these in sub-Saharan Africa (Unicef, 2025).
Many governments have deployed community health workers (CHWs) to bring diagnostics and medicines to the hardest to reach patients. Yet, these programs often fail to deliver lifesaving impact because CHWs are not adequately supported or integrated into the health system (WHO, 2018), and digital tool pilots rarely scale. Progress toward ending child deaths has stalled (Unicef, 2026), and health systems need transformation to enable CHWs to save more lives.
What is your solution?
After two decades of research and development, Muso has a solution that works, even in the most difficult contexts. Our Rapid Care model was designed and tested alongside government partners to systematically remove barriers to care amongst the world's poorest.
Rapid Care has three core components: 1) doorstep care delivered by professional Community Health Workers (proCHWs), who use real-time data visualization to find precisely the right child at the right time; 2) redesigned primary care clinics that quickly treat patients too sick to care for in the home; and 3) removal of out-of-pocket fees.
ProCHWs receive professional-level support: fair remuneration, reliable supplies, and robust training. Our dedicated supervision model ensures strong performance management and connection to the overall health system. Technology underpins all these elements, ensuring quality and accountability.
Alongside our partner Medic, we have developed digital job aids for proCHWs and their dedicated supervisors. These tools were designed with and for health workers using a human-centered approach. Technology keeps proCHWs equipped, connected, informed, and supported in real time. The tools collect data while simultaneously addressing the most pressing problems faced by health workers and enhancing the delivery of Rapid Care – connecting patients to life-saving care at the moment they need it.
Who does your solution serve, and in what ways will the solution impact their lives?
Muso serves nearly 600,000 patients directly across 39 sites in Mali and Côte d’Ivoire, including rapidly growing peri-urban settlements, remote rural villages, and conflict-affected communities. These sites were identified with our government partners as areas of high need and significant vulnerability. The areas where Muso operates contend with some of the worst health inequity indicators in the world. Women and children in Mali and Côte d'Ivoire face severe gaps in health access. Mali's maternal mortality rate is 562 deaths per 100,000 live births — among the world's highest — while Côte d'Ivoire's is 457. One in 11 Malian children dies before age five; one in 13 in Côte d'Ivoire (DHS). Chronic underfunding, weak infrastructure, health worker shortages (and, in Mali, conflict) leave communities without timely access to life-saving care.
Rapid Care was designed to be responsive to the most vulnerable patients. It transforms health systems to reach patients early, meeting them where they are. Tech-enabled proCHWs provide cares with speed and quality, referring the sickest patients to improved primary care clinics. Fees are removed so families are not further impoverished to cover health costs.
The results are striking: digitally-enabled Rapid Care has driven unprecedented improvements in access to care and child survival.
