Sheba Platform Limited

The problem that we are committed to solving:

In Dhaka city people are becoming busier day by day. People have less time to work for their personal services like laundry, home cleaning, AC maintenance, etc. by themselves and there is a gap of professional service providers and online medium/platform to call for these services.

We’re bringing the convenience of trusted and quality service at people’s doorstep through our platform while creating sales lead generation for the service providers helping them to reach a wider customer base than they could before.

The solution we are proposing:

We want to be the personal assistance for these people. Sheba as being the largest online service marketplace, aiming to deliver secure, convenient and quality service to its users.

• How our solution positively changes the lives of people:

• 1. By providing services at online which is convenient;

• 2. By ensuring quality services;

• 3. By maintaining professionalism;

• 5. By offering service warranty. 

What is the scale of the problem in the communities we are working in, and in Bangladesh broadly?

In Dhaka city people are becoming busier day by day. People have less time to work for their personal services like laundry, home cleaning, AC maintenance, etc. by themselves and there is a gap of professional service providers and online medium/platform to call for these services. 

 How many people are affected?

• In Dhaka 0.5 million people are affected

The contributing factors to the problem that relate to our solution?

User:

1. One-stop Solution 

2. Quality Service

Service Provider:

1. Less Dependency on single person work order

2. Big customer base

- How are you working with them to understand their needs and participate in the solution?

1. Observing the market problem;

2. Conducting survey with users;

3. Getting customer feedback;

4. Having customer experiences through phone calls;

5. Evaluating our experiences & needs.

- How will the solution address their needs?

• 1. By providing services at online which is convenient;

• 2. By ensuring quality service which has a gap in the market;

• 3. By maintaining professionalism what is always required by users;

• 5. By offering service warranty which will add additional value to the users. 

Product or services we are providing to the population you are serving/working with?

• We are offering 150+ services under 20 categories and these are;

• 1. Appliance

• 2. Car Rental

• 3. Male Beauty

• 4. Female Beauty

• 5. Cleaning

• 6. Pest Control

• 7. Shifting 

• 8. Car Wahing & Repair

• 9. Electric & Sanitary

• 10. Driver

• 11. Food

• 12. Trips & Travels 

• 13. Laundry

• 14. Home Renovation

• 15. Gadget Repair

• 16. Insurance

• 17. Business Support

• 18. Government Services

• 19. Medical services

• 20. Property Documentation 

- What processes and technology, we are you using?
Process for Users:

• Download the App> Register> Select the category> Select the SP> Confirm the price> Place an Order
  

Process for Service Providers:

• Get register> Get verification from Sheba Platform>Complete training> Receive order through Sheba Manager APP>Serve the client> Get payment and rating> give commission to Sheba.

Technology:We have iOS and Android App for users and service providers

What makes our solution innovative:

1. Variety of Services 

2. Convenient Services

3. User friendly App

4. Service Warranty

5. Secured Services

6. Quality Service

7. Customer Service

8. Insurance on Service 

9. Skilled service providers

10. Variety of service providers

Outcome: people are getting convenient and quality services at Sheba.xyz

Short term outcome: users would be hassle free to have their day to day services. Service providers will have more customers to grow their business.

Long term outcome: users will have a virtual personal assistant for their daily life and service providers will manage their business virtually and in a big market. 

• 1. The current number of people we’re serving is 300K+

• 2. The number you’ll be serving in one year is 700K

• 3. The number you’ll be serving in five years is 4m

Vision 2020:

1. Ensure better customer experience 

2. Establish alternative revenue channel to work with micro-small medium entrepreneurs and business to business (B2B)

3. Expand business operation in divisional cities.

Vision 2025:

1. Marketplace would be a virtual personal assistance, 

1. We will develop  tools to manage B2B services;

2. Around 2.4 million micro-small medium entrepreneurs will work with Sheba.xyz

Our biggest challenge in the market is to raise the fund and investment. We also require more expertise in new technology to take our product into the global market. The current barriers to ensure digital services is firstly the lack of digital knowledge at the supplier end, along with lack of market data, digital identification and tracking through national identification number, and resistive business policy.

We are trying to raise fund from reputed organisation.Validation of investment from reputed organization will ease raising funds in the future which will allow us to take more specialists in the team to grow the company further.

 Being the pioneer in the market, we’re slowly raising the concerns to government officials and authorities along with collaboration with other companies we’re trying to educate the market as a whole to reduce this barriers.

150+

80+ Full Time

70+ in Technology Team

Team Experiences

Please see the pitch deck of Sheba.xyz: Pitch Deck

We have raised investment and grants already and now actively seeking grants. We are transforming our business model from focusing only on Marketplace to Marketplace, Micro Small Medium Entrepreneurs-MSME, and Business to Bsuuiness-B2B Support. Now, Sheba has 3 revenue channels; Marketplace, MSME, and B2B which will ensure our financial sustainability. We are expecting to achieve our operating break-even soon.

We are applying to the challenge to get funding and some others supports as well like to get mentoring and exclusive partnerships for the growth of our business.

1. Partnering with the MIT group of researchers those are working on technology;

2. Platforms which are  working for mentoring to get the fund for start-up;

3. Platforms which are working to bring the  transformational changes in startup.