Inclusion & health with medical identity
By 2040, 40% of the world’s population will live in slums. Vulnerable populations living in these informal settlements in low-to-middle-income countries (LMICs) are subject to many health disparities. Chief among them is the lack of personal identification that impedes access to healthcare and social services. Partnering with the Kenyan Ministry of Health (MOH), we are proposing the implementation of a unique lifetime identifier (ULI) in healthcare facilities located in the Nairobi urban slums of Kibera and Mukuru. By upgrading high-potential clinics into outposts for patient ULI registration, we can immediately reduce redundant healthcare costs for patients. This will eventually open channels for implementing an electronic medical record (EMR) platform, creating a social security net of insurance coverage, health and employment services for newly identifiable individuals living in slums (informal settlers). If successful, this model could be adopted for use in other informal settlements across Africa, Southeast Asia, and Latin America.
One billion people live in slums worldwide, secondary to urbanization, economics, and climate change. Roughly 100 million people, mostly informal settlers, are pushed into poverty annually from out-of-pocket healthcare expenditures and lack of medical insurance coverage. Kibera and Mukuru, two of the largest slums in Nairobi, are home to approximately 800,000 individuals. These densely populated settlements are plagued by a large burden of disease. An increasing number of private healthcare facilities have opened in Kibera and Mukuru to meet the ever-increasing care demands unmet by public services. These facilities operate antagonistically, despite offering complimentary services that would benefit from a unified referral network. A lack of ULIs has forced residents to expend scarce resources registering at every facility they visit. Furthermore, without a ULI, residents are unable to apply for social assistance and health insurance, and thus are excluded from privileges enjoyed by broader society. Societal exclusion, resulting from inability to prove one’s existence with an identifier, intensifies the burden of illness and cycle of poverty. We believe that instituting a ULI in Kibera and Mukuru will enhance data exchange between facilities visited by patients while improving the quality of healthcare offered.
Our primary target population are the informal settlers living in Kibera and Mukuru that face high population density, poor air quality and sanitation, and almost no continuity of care. Without a way to register for a ULI, individuals living in slums are unable to access the social security net that could lift them out of poverty and are thus precluded from upwards social mobility. The EMR platform that we previously piloted was informed by focus groups and semi-structured interviews with community leaders, patients, clinic staff/management, and government officials. It also yielded two evaluation studies as well as an external evaluation by the Kenyan MOH, which advanced our understanding of local needs and has yielded a powerful partnership. We will continue to engage our target population with the aid of the MOH, which has signed an official memo calling on our organization, ICChange, to assist them in developing a nationwide healthcare identifier for Kenyans. An educational team will also be employed to work on education/sensitization in the clinics and with local residents. This will benefit our target population by improving patient data tracking and reducing patient expenditures in the short-term, while progressing towards universal healthcare in the long-term.
- How can countries ensure that everyone—especially vulnerable and marginalized groups—are able to apply/register for an ID in a way that protects people’s health, data, and the integrity of the ID system?
The fundamental benefit of our proposed solution for ULI is the empowerment of individuals living within Kibera and Mukuru with a unique, verifiable identifier. By providing a medical identifier to informal settlers, a referral network of high quality health facilities can be developed. Moreover, we will be able to understand the geographical health context of the slum through epidemiological GIS integration, which will facilitate risk stratified and risk aggregated health insurance strategies through aggregate data models. Our solution allows these vulnerable individuals to apply for a multi-functional ID that reduces the cost of redundant healthcare registration and creates system-level opportunities.
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Chief Executive Director