Making medical services fast enough

In our modern world, patients cannot reach the medical staff fast enough. Helptix aims to build digital infrastructure to use medical services on demand. 

As we know, there are some existing difficulties regarding the emergency service:

• Inaccurate destination registration

• Lack of full equipment due to injury

• Lack of complete and accurate first aid information

• Until reaching the destination, there is impossible of communicating with the driver and medical staff

We, as the Helptix team, aim to solve the above-mentioned issues by offering the following points developed and included in the mobile and web application:

Firstly, “Precise destination” which is an accurate location finder of the injured person through the application is based on navigation

Then, equipped with full supply due to injury. By choosing the cause or type of injury before calling an ambulance and assigning the appropriate supplies to the incoming medical care team

Next, communication possibility with a doctor or driver until reaching the destination. Further, we also provide information about first aid as an instruction.

Additionally, patients can contact their doctor and also find freelance medical personnel living near them. Besides this, we add the feature where they can offer the medicine and also get first-aid information about the injuries they have. 

Helptix eliminates the difficulty of communication between existing medical staff and patients in the field of medicine, making it more interactive. By building a digital infrastructure, we make medical services more accessible, as cheap as possible, manageable and more useful when needed. One of our main goals is to take care of people with diabetes, genetic diseases and women during pregnancy. 

In today's world of infectious diseases and, unfortunately, war, human health remains a top priority.  Based on the results of our surveys, we can say that the established digital infrastructure protects the health of patients by facilitating the work of the health sector.

We created our product based on our real experience.  We believe that, as in our experience, many people face these challenges, and the solutions we offer are very convenient. How do we know about it? Because we already experienced it by ourselves. Once we had the situation, we tried to call an ambulance we did not know our exact location and the service could not identify the accurate place to come. Although they came later, they did not have the proper equipment to implement first aid.

That is why we cared Helptix.

As being related to the medical field, product testing is a more difficult process to analyze based on available data. We would like to take advantage of Solve's support to solve this problem.

As we already highlighted that Helptix is a modern digital infrastructure, we would like to mention that the solution which we offer is a new approach to the existing problems. Our competitors who already made the application in this direction has limited features or they are valid for only local audiences. We include more features (besides calling an ambulance and contacting doctors) such as purchasing medicine, searching for blood, looking for available medical personnel near you, getting first aid information about the cases. 

Initially, we launch our product with a few features namely calling an ambulance and contacting medical personnel. By that time, we will add information about first aid, searching for a blood, purchasing from pharmacy respectively. Currently, our developer team working on the product, meanwhile designers focus on creating new content to be applied. Additionally, we have team members who are responsible for market research which helps us to maintain sustainable development in advance. 2 years from the launch day, we plan to integrate the existing system and also be used by all the hospitals located in Azerbaijan. Besides this, we are aiming to work with Apple to make it possible that products can work in Azerbaijan, for example, Apple Watch has a function to call an ambulance, but in Azerbaijan, it is not valid. We also plan to develop our app and hardware so that people with disabilities can use the app easily.

Every year the lives of approximately 1.3 million people are cut short as a result of a road traffic crash. More than half of all road traffic deaths are among vulnerable road users: pedestrians, cyclists, and motorcyclists. We are doing research on a smart suit that works to synchronize the app to reduce deaths. We want to complete these scientific researches and tests in the next 5 years. The suit will reduce the pressure - the time of the accident creates a huge pressure, this happens because a large force is applied to a small area (body) causing death and fatal injuries, and the types of injuries and with GPS information are sent directly to the hospitals in our app.

Our key metrics is the number of users of our product and also the hospitals with which we are collaborating. The main achievement which we can reach is the number of lives we saved. 

Currently, we have trouble calling an ambulance in emergency cases: the operational process takes a long time to proceed and also not having digital accessibility, people could specify what they need, or even their exact location. Based on the questionnaire, we are sure that our product is what the people need to overcome the existing problems. Patients will periodically use the application when they need medical needs or any consultation by doctors, or people can use the app for getting medical services or just for calling an ambulance. 

We develop web and mobile applications to solve problems. 

It is Helptix policy that no applicant, employee or service user, receive less favourable treatment on the grounds of their:

• Race, Colour, Ethnicity or Origin

• Ability or Disability

• Gender, Gender Re-assignment Status

• Sexual Orientation

• Marital Status

• Religion

• Age

• Beliefs, Non Beliefs

Helptix embraces the diversity of its employees, learners and service users and endeavours to support individual needs wherever possible. We recognise that inequality exists within society and that some sections of society continue to receive less favourable treatment and are limited in access to opportunities based upon their:

• Ability or Disability

• Gender, Gender Re-assignment Status

• Sexual Orientation

• Marital Status

• Religion

• Age

• Beliefs, Non Beliefs

Our business model is divided into 2 parts:

• B2C – our main customer group which continuously use our mobile application and pay only 0.99$ for a month.

• B2B – another part of our customer target includes private hospitals which aim to be part of the emergency service. This opportunity is only charged for 499 $ once they registered + 99$ for annual service fee.