Kedebah Enterprise Resource Planning (ERP)

Most organisations (small, medium and large) have difficulties in accessing funds to support their businesses, and even when they do, lack the financial  data and the needed reports to access such loan facilities. 

The absence of adequate financial reporting also make it  difficult for the banks to properly assess loan applications from these small and medium enterprises (SMEs). Thus, many constraints plague our Small and Medium Business Enterprises, but access to credit facilities is the chief. Other business constraints include access to the market, technical assistance and capacity building, and ecosystem development. 

By offering the SMEs a tool that goes beyond capturing inventory data and sales records, to managing their financial and  operational reporting, the bank not only set them up for  possible future success and business expansion, but intern gets accurate data sources to influence their funding decision with regards to  these SMEs. 

The Kedebah ERP addresses these gaps and offer a win win solution for all stakeholders.

The Kedebah Enterprise Resource Planning is a comprehensive Enterprise Resource Planning (ERP) that handle all aspects of a company’s operational processes. With its eight various modules, Kedebah enables quick decision-making as it offers mobility in its functions. The most important feature to note with Kedebah is that it comes pre-installed with the valuable tax brackets and statutory payroll deductions required by law.  The eight Kedebah modules are; Warehouse & Inventory Management, Customer Relationship Management, Human Resource and Workflow, Payroll, Sales & Distribution, Project Management, Asset Management and Finance Management. 

With Kedebah ERP, business enterprise owners can focus on growing their revenue base, expanding into new markets and positioning their businesses for expansion while the platform does handle all operational needs and decision-making reports and analysis.

Kedebah ERP is being used to deliver value to customers through; a) providing access to new revenue sources (tapping into social media platforms, online markets, etc. to promote revenue growth and client-based expansion), b) Providing a one-stop-shop experience (provides businesses with a single application that would support all their core functions and operational processes) and c) Promoting Business Expansion.

Kedebah also supports growth in MSMEs. 

1. KEDEBAH ERP has 8 functional modules that can be accessed both on the web and a mobile application. KEDEBAH allows for businesses to start off with the most relevant modules while the business gradually grows into the others.

2. Most MSME clients mostly start with the INVENTORY & SALES Module or their business.

3. Data from the Inventory and Sales is synchronized with the FINANCE Module, so once the business wants to secure a loan facility for expansion, they are able to generate the needed reports without struggle.

4. Once the business expands and employee size starts growing, our HR Module is used to manage employee data, leave requests and payroll.

5. High Volume Sales Orders can be managed with the PROJECT Management Module as well as clients managed with the CUSTOMER RELATIONSHIP MANAGER.

6. The procurement modules can be used to manage purchase orders, and vendor accounts while the asset manager manages the company assets.

The solution targets Micro, Small & Medium Enterprise Industries (MSMEs)  in Ghana and Africa at large. Micro, Small, and Medium Enterprises (MSMEs) are considered the backbone of the global economy because they dominate the global business environment. In Ghana, the MSME sector employs more than 80 % of the workforce and accounts for roughly 70 % of the national output. MSMEs are an integral part of the Ghanaian economy, and they have enormous potential for accelerating economic development, which is necessary for wealth creation and poverty reduction. Below are some characteristics of MSMEs:

◉ MSMEs are more labour-intensive than larger firms.

◉ They are mostly registered as sole proprietorships, and the largest employment category is working proprietors.

◉ The owner's family is involved in the business, though they are typically
considered unpaid staff. The remainder of the workforce comprises hired
workers and trainees or apprentices.

◉ They are mostly engaged in retail or manufacturing.

◉ MSMEs in Ghana are also classified as either urban or rural enterprises

MSMEs face the challenges identified below

◉ Limited access to finance or credit.E.g., the problem of the missing middle. MSMEs have limited financing options. E.g., bank requirements are too high, funding needs are lower than Private Equity funds but higher than rural banks and micro finances. 

◉ Regulatory & Legal Constraints and Inadequate Managerial Skill. Thus, MSMEs have weak legal and regulatory frameworks. E.g., Public Procurement Act, formalizing businesses, etc. Thus, 

◉ Limited Access to Market Intelligence

◉ Lack of 360 º Overview of Business

◉ Limited Access to Equipment & Technology for Business and Capacity Development

We identified the above-mentioned problems which MSMEs were facing and created Kedebah ERP which solves the 360 º Overview of Business, Access to Equipment & Technology, Regulatory & Legal Constraints and Inadequate Managerial Skill and Access to Credits/Investment Challenges. Kedebah ERP solves the MSMEs' challenges through its eight modules using the Inventory, Finance, 360 º Dashboard, Partnership, Asset Management, Project Tracker, HR and AI Engine Modules. 

Below are the functions under the modules;

A. Inventory Module: 

Stock Tracking and Sales and purchase management

B. Finance Module

Has Working Capital, Liquidity, Debt, and Equity Ratios to ease access to Investment

C. 360 º Dashboard Module

Graphical Illustration of measurement metrics

D. Partnership Module

Source of Regulatory , Law and Skills 

F. Asset Management Module

-Asset Tracker

-Asset Assignment Monitor

G. Project Tracker Module

-Project Tracker

-Activities Tracker

-Risk and Stress Analysis

H. HR Module

-Leave Manager

-Evaluation Manager

I. AI Engine Module 

- Monitor profits

- Monitor Product Continuity

- Predict Client Churn

- Predict Cross Sell & Up Sell

In summary, Kedebah ERP has an AI robot to manage the financial records and reports, modules that promote business growth and expansion, brings process efficiencies and promote digitalization in the SME, and enables businesses to tap into new revenue pools (Social Media Postings and E-Commerce, tailored to suit businesses of all types in the SME space and helps identify new business drivers based on the business type. 

Npontu Technologies starting as a business, was challenged in managing its operational processes and exploring revenue generation and business expansion opportunities. Succeeding at both became difficult due to low digitalisation. With the need to find a better way of managing operational processes and revenue generation and company expansion, I, thought it wise to introduce the Kedebah Enterprise Resource Planning (ERP) tool. Kedebah ERP as a tool, handles all aspects of a company’s operational processes. Thus, allowing business enterprise owners to focus on growing their revenue base, expanding into new markets and positioning their businesses for expansion while the Kedebah ERP handles all operational needs and decision-making reports and analysis. Micro, Small and Medium-scale Entreprises (MSMEs) face problems including Limited access to market intelligence, Lack of a 360-degree overview of business, Regulatory and Legal constraints and inadequate managerial skills, and limited access to credit/investment Limited access to equipment and technology. With our Kedebah Lite which targets Micro Entreprise industries, it has four modules which provides a 360-degree overview of the business and solves access to equipment and technology.  The modules are 360-degree Business Overview, Inventory, Sales and Expense and Customer Management modules. Kedebah ERP targeting Small and Medium Entreprises has eight modules, as identified earlier. Kedebah ERP is being used to deliver value to customers through; a) providing access to new revenue sources (tapping into social media platforms, online markets, etc. to promote revenue growth and client-based expansion), b) Providing a one-stop-shop experience (provides businesses with a single application that would support all their core functions and operational processes) and c) Promoting Business Expansion.

Kedebah also supports growth in MSMEs. 

1. KEDEBAH ERP has 8 functional modules that can be accessed both on the web and a mobile application. KEDEBAH allows for businesses to start off with the most relevant modules while the business gradually grows into the others.

2. Most MSME clients mostly start with the INVENTORY & SALES Module or their business.

3. Data from the Inventory and Sales is synchronized with the FINANCE Module, so once the business wants to secure a loan facility for expansion, they are able to generate the needed reports without struggle.

4. Once the business expands and employee size starts growing, our HR Module is used to manage employee data, leave requests and payroll.

5. High Volume Sales Orders can be managed with the PROJECT Management Module as well as clients managed with the CUSTOMER RELATIONSHIP MANAGER.

6. The procurement modules can be used to manage purchase orders, and vendor accounts while the asset manager manages the company assets.

This Kedebah ERP comes from proximate leaders because we, as a company, have encountered the above-mentioned problems as business, so we understand designed the solution to suit the problem. 

Businesses that use Kedebah ERP and Lite must give feedback and reviews on the app and describe the journeys while using the app. All. this feedback are incorporated into updating the software to suit the needs and requests of MSMEs. 

100+ businesses

Npontu Technologies, in collaboration with the Ghana Enterprises Agency (GEA) and the Association of Ghana Industries (AGI) introduced a digital tool that can help transition micro businesses into Small and Medium Entreprises and doing that would influence the GDP of the country, which in extension, would increase employment and revenue gain in the country. This goal has been underachieved because Ghanaian entrepreneurs have a knowledge gap in the usage of technological tools. Traditionally, indigenes or businesses owners are not tech-savvy, and even the few who are, are not ready to use the tool. We therefore introduced a hand-holding approach but the sustainability of the hand-holding approach is a problem because people need to be assigned to manage and organise the books of these business owners., so that they can be tech-savvy. Hence, the challenge is more cultural as business owners are used to keeping records in books; hence, introducing them to the use of a digital tool has been a struggle. 

 In as much as the Kedebah Enterprise Resource Planning platform provides business owners with the means to be operationally effective, the unique offering of the Kedebah ERP is in its business service. Kedebah business services educate business owners on increasing their access to capital (including financial services), improving technical assistance and capacity building, suggesting ways to expose their products to a wider revenue pull (through an E-commerce module) and contributing positively to the business ecosystem. Other ERP software like Odoo and MultiSoft solutions' ERPs have the following modules; e-commerce, HR management, Payroll Management, customer relationship management, accounting, inventory management, Finance Management, billing, warehouse management, project management, manufacturing, financial management and purchasing. With these modules, companies can effectively manage their operations and eventually grow their business. Kedebah ERP equally complements the roles of these solutions with our AI modules, which analyses and makes sense of data that businesses input into this space. 

a. To increase unit sale of the product by over 70% over the next 36 months. 

b. Increase market share by 10 per cent over the next 36 months.

c. Increase the distribution penetration by 10% over the next 36 months.

-Partnership with organisations and businesses.

Partnership with GEA, AGI and Mtn has been realised to get some of the micro-businesses to sign on to Kedebah at an almost-free rate. Doing so is to promote digitalization. Partnership with GEA has got us over 150 businesses.We partnered with Mtn to deploy a solution called Mtn Business Manager which is built on Kedebah ERP and the charge is zero-rated such that anyone who logs on to the service pays nothing. 

With the collaboration with the Association of Ghanaian Industries (AGI), we are signing on more business onto our Kedebah platform. 

d. Establish a network of distributors covering all 16 regions over the 5 months.

e. Establish a network of distributors covering 4 West African countries over the next 7 months : 

f.  Establish a network of distributors covering 4 European countries, the US and Mexico over the next 24 months. 

We plan to achieve these goals through developing and diversifying the market for Kedebah ERP. We would develop the market by improving on our value proposition, that is, improving customers' experience with using our product and ensuring they have a smooth journey while using the product, with respect to the ease of using Kedebah and its ability to attend to needs of customers. We would also diversify the market by offering diverse products based on business types. That is, our product offerings would be specialised to the type of business in question. 

a. To increase unit sale of each product and service by over 70% over the next 36 months.

 -Kedebah sales per year.

b. Increase market share by 10 per cent over the next 36 months.

-Number of users of subscribed to Kedebah ERP.

c. Increase the distribution penetration by 10% over the next 36 months.

-Strategic partnerships with organisations and businesses. 

d. Establish a network of distributors covering all 16 regions over the 5 months.

-Partnerships with businesses across the 16 regions.

e. Establish a network of distributors covering 4 West African countries over the next 7 months :

-Partnerships with businesses and organisations across at least 4 West African countries

f.  Establish a network of distributors covering 4 European countries, the US and Mexico over the next 24 months. 

-Partnerships with businesses and organisations across at least 4 European countries, US AND Mexico.

Our theory of change of making Ghana a high-income country can be achieved because our keen interest on achieving some SDG goals.

Commitment to excellence: Our unmatched commitment to excellence has seen us grown rapidly into a major player in the Ghanaian Tech Space within 6 years, delivering quality products for major clients

Solid expertise: We have over 40 highly skilled and experienced IT experts who work with diverseweb, software and data applications development  technologies.

Quick and flexible solutions: Agility is one of our core strengths. We can deliver quick solutions to meet your needs and are also able to scale quickly and flexibly to meet your growing needs.

Cost effective: Through us, you gain access to experienced IT experts at relatively lower cost while not compromising on quality 

Key Value Proposition on our Products & Services

•An integrated solution that uses automation and data analytics to transform businesses and leverage on financial prowess. 

•Provide  clients application that help increase productivity.

•Aid client drift from the manual way of doing things by  providing technological tools and applications like Kedebah

•Provide 24/7 service to our customers

•Consistent service with Speed, Accuracy and positive results

•Digitalize client operations and to make their work easier, like through Kedebah

Doing the above would make businesses grow and Ghana's GDP grow.

Our ERP software solution is designed to optimize business operations and improve decision-making through the integration of AI modules, SMS services, and a mobile app. The AI modules allow for advanced data analysis, automation of routine tasks, and predictive modeling to improve business outcomes. Our SMS services provide offline notifications and tracking of business activities, ensuring that important updates and alerts are always received in a timely manner, even when internet connectivity is poor.

The mobile app is an integral part of our solution, providing real-time access to critical business data and processes, as well as enabling users to collaborate and communicate with each other. The app is designed with a user-friendly interface that allows for easy navigation and access to key functionalities.

Overall, our ERP software solution is innovative, effective, and scalable because it leverages the power of AI modules, SMS services, and a mobile app to streamline business operations, reduce costs, and increase productivity. By integrating these technologies, we are able to provide a comprehensive solution that benefits businesses and organizations of all sizes, from small startups to large enterprises.

Npontu Technologies is a technology firm currently headquartered in Accra, Ghana. Established in 2016, we have grown into a team of over 40 highly-skilled engineers and IT professionals who deliver innovative technology solutions to over 50 clients in diverse sectors.

We derive our values from the Ghanaian ‘adinkra’ symbols which stand for Service, Innovation and Team Spirit.  These values are our core pillars and  represent our agility, speed and commitment to quality in all our work (service); our ability to challenge the status quo while continuously improving in order to exceed expectations (innovation); and our deliberate attitude in carrying others along in everything we do, knowing that we are a part of a whole (team spirit). 

Diversity:  With regard to diversity, we have 3 nationalities, Ghana, Nigeria and Togo, working as staff and are open to welcome people with the right skillset to join the team. 

Equity: We have 40% of our workers as females and have designed our policies to be welcoming of everyone in the company, irrespective of gender or race

Inclusion: We strive to create an environment in which everyone feels a sense of belonging, is welcomed and feels respected.

We specialize in three main technology areas

Big Data and Artificial Intelligence,

•We execute data-driven projects and have developed an AI engine to help our clients make informed decisions and mitigate sector-specific risks based on improved insight into their business operations

Software and mobile app development

•We create custom software and mobile applications and have developed a cloud-based ERP solution that currently serves over 50 clients

Value-added services

•We develop custom solutions to help our clients improve the experiences of their own customers

We work via the below:

a. Understanding customer needs: Customer needs are the starting point of our work and stay central throughout the customer journey. We therefore dedicate ourselves to ensure we fully understand your requirements from the start

b.Scoping and assignment definition : We define and document, together with you, what needs to be done, who will do this and by when it should be done in a scoping document

c. Contracting: We prepare an Engagement letter with clear specification of scope of work, estimated effort & timelines, agreed deliverable and fees. This contract also outlines the responsibilities of both parties to ensure a successful completion of the engagement 

d. Delivery: The delivery team executes the assignment within the agreed scope, with overall leadership and quality assurance provided by the engagement lead 

e. Aftercare: We hang around after the engagement to pick up any issues that come up and  a generally ensure a positive client experience

Our project structure

We work with a hybrid approach. The delivery team is based in Ghana and work mostly remotely.

A Technical Engagement Lead based in the Netherlands provides overall engagement leadership and quality assurance.

As our advantages,

Positioning Advantage - Software

We provide 24/7 Hand-holding support to our customers On premise or off site

Positioning Advantage - SMS

We have the right partnership in the Industry

Bargaining Advantage - ERP - Because we built the system and our cost of production is minimal we can control the price

Our funding sources are from selling our products and services, contracts from the government and investment capital

From selling our products

Product Arm

2021 Revenue Contribution

2022 Revenue Contribution

Revenue Contribution – Next 3 Years

Value Added Services (VAS)

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77.7>#/p###

15>#/p###

Software Development

9.24>#/p###

13.6>#/p###

40>#/p###

Big Data & AI

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8.7>#/p###

45>#/p###

Contracts from the goivernement through bidding and tenders from the ministries and government corporations.

As stated earlier, through we would get funding governemnt contracts, selling our products and services and through partnerships. We got the a contract from Ghana Education Service, which got us $ 10,593.22. We also generated an undisclosed amount of money from our products and services, Value-added services like SMS, USSD and payments, software development and AI and big data. We also got a contract from MTN, Unicom at an amount of $ 20,000, and recently won a contract from Hollard at $ 32,203.39. Our solution has financial sustainability stemming from funding sources available.