Premier Internal Senior Care Quality Rating Service

In 2020, the United States saw approximately 41.8 million family caregivers, 61% of whom were also employed. These caregivers face challenges in accessing real-time data about care facilities when deciding on placements for their loved ones. Additionally, after placement, they often lack affordable third-party care assessment services to validate and monitor their loved one's health condition in real time, complicating their navigation of the healthcare landscape. Research shows that delays in decision-making for long-term care and addressing declining health conditions can lead to adverse outcomes for caregivers and patients alike.

Approximately 7 million distant caregivers are overwhelmed by data overload, struggling to discern trusted information and remain informed about their loved one's care from afar. Academic studies shed light on family caregivers' experiences in care settings like nursing homes and assisted living facilities. These studies underscore the desire of caregivers to be better informed about their loved one's health condition within care communities.
Communication and information-sharing are vital for high-quality care for residents and their families. Many caregivers express a desire to be more involved in their loved one's care and have access to timely and accurate information to support their caregiving role.

We have built a digital health platform that simplifies the process of finding a nurse to check on a loved one in a care facility and computes an internal score for care facilities, utilizing real-time data from current residents. These scores are aggregated from reports from skilled nurses hired by families and open-source datasets from state regulators, enabling quick access to critical information for expedited decision-making in care facility selection. Families with a loved one already placed in a care facility they can now assess their loved one's care conditions in real-time, determine if the facility still meets their needs, and escalate issues as necessary, without minimum hour requirements, ensuring affordability and accessibility. These internal scores are shared with local senior care advisors, families, and state programs, enhancing transparency and empowering informed choices in senior care.

CaringPort is dedicated to improving the lives of families navigating the complexities of senior care placement, particularly those facing challenges in accessing affordable and unbiased care assessment services. The target population includes families with elderly loved ones in need of care facilities and informal caregivers providing support.

Currently, these individuals are underserved due to limited access to timely and comprehensive information about care facilities. Many struggle to find accessible nurses for assessments, leading to prolonged decision-making processes and uncertainty. Additionally, affordability is a significant concern, with many unable to afford private services or minimum-hour requirements imposed by other alternatives.

CaringPort's solution addresses these needs by offering a digital platform that computes internal scores for care facilities based on real-time data from current residents. The platform aggregates reports from skilled nurses and state regulators' datasets and provides families with critical information for expedited decision-making. This empowers families to assess their loved one's care conditions, determine facility suitability, and promptly address any issues. Moreover, the solution eliminates minimum-hour requirements, ensuring affordability and accessibility for all families.

The CaringPort team is uniquely positioned to deliver our solution due to our collective expertise in healthcare, technology, and business strategy. Our team comprises seasoned professionals with extensive experience in healthcare management, nursing, data analysis, and software development. We have established partnerships with skilled nurses, care facilities, local senior advisors, and state regulators to ensure accessibility to several hundred patients in those communities. We work closely with the state ombudsman program coordinators.

At present, we've completed the backend development of our interface and opted to temporarily halt front-end development to prioritize manual operations initially to better understand the customer's behavior. This approach allows us to focus on hands-on execution. Currently, we're in discussions with a local Assisted Living Community, firmly in the prototype stage as we refine our approach.

By participating in Solve, we aim to access valuable mentorship, guidance, and funding opportunities that will accelerate our growth and impact in the senior care industry.

Our premier internal senior care quality rating service introduces a novel business model poised to serve over 40 million family caregivers in the US. By improving health outcomes through making Registered Nurses easily accessiable, we aim to enhance the overall health of Florida's population by ensuring providers deliver efficient, high-quality, and coordinated care. Our consumer-centric internal scoring system, combined with open-source data sets from state regulators for care facilities across the US, will be shared with non-profit organizations focusing on seniors' health disparities and employee-based programs. For the first time, families will have a centralized platform to access real-time data from current residents in facilities they're considering for placement, along with local government health data sets, facilitating a better understanding of changes in a patients health factors.

Our goal is to deploy and integrate a premier internal senior care quality rating system, empowering families with access to real-time data and transparent evaluations of care facilities. Additionally, our system guides families in making data-driven health interventions throughout their loved ones' stay, benefiting up to 53 million caregivers nationwide. We aim to share our insights with senior care communities and provide access throughout Florida.

Impact Goals:

1. Scale premier internal senior care quality rating service to reach 30,600 care communities and establish an internal score for each facility.
2. Provide nurse visits to 1.2 million residents in care facilities.
3. Incorporate Medicaid and Medicare beneficiaries into our service offerings.

Measurement of Progress:

1. User Engagement: Track the number of care communities engaged with our platform and the frequency of their interactions.
2. Quality Scores: Monitor the accuracy and consistency of internal scores assigned to each facility.
3. Mental Health: Assess the impact of our services on residents' mental well-being through surveys and feedback mechanisms.
4. Health Outcomes: Measure changes in health status and satisfaction levels among residents using our platform.
5. Hospital Admissions: Monitor trends in hospital admissions among residents receiving nurse visits through our program.
6. Adoption Rate: Track the rate at which care communities and residents adopt our services over time.

Families use an iPhone or Android application. Senior Care Advisors and healthcare professionals use a web application. The platform analytics leverage, SMS technology, Implement automation using AI/machine learning, Prioritize on-demand talent. 

1-Full Time 

4-Part-Time

4 Months

We have an interdisciplinary team of 1 full-time and 4 part-time members, including Registered Nurses, designers, chief clinical officers, data engineers, data scientists, android developers, backend developers, and health care providers.

100% of the team members live in Leon County/ the state of Florida where the pilot is to be deployed and are a mix of diverse backgrounds, ethnicities, and sex. 

CaringPort operates under a subscription-based business model. Care communities and families pay a recurring fee to access the platform's services, which include real-time data and internal scores for senior care facilities, as well as additional features such as nurse visits and caregiver support. This model allows CaringPort to generate revenue while providing ongoing value to its users. Additionally, CaringPort may explore partnerships and collaborations with healthcare providers, insurers, and other stakeholders to further monetize its platform and expand its reach in the senior care market.

1. Revenue Diversification: In addition to subscription fees, CaringPort aims to diversify its revenue streams through partnerships with healthcare providers, and insurers. These collaborations may involve revenue-sharing agreements, licensing fees, or other monetization opportunities.

2. Scalability: Our plan to scale operations is to reach a larger user base, thereby increasing its revenue potential. This may involve expanding into new geographic markets, offering additional services, or targeting new customer segments.

3. Cost Efficiency: We are focused on optimizing its operations and minimizing costs to improve profitability. This includes streamlining internal processes, leveraging technology to automate tasks, and negotiating favorable terms with suppliers and service providers.

4. Long-Term Value Creation: We are committed to creating long-term value for our users and stakeholders. By continuously improving its platform, expanding its service offerings, and fostering customer loyalty.