MIT Solve

Solution overview

Our Solution

National Ambulance Service

Tagline

National Ambulance Service (NAS) is an on-demand emergency response system developed to assist with fastest access to emergency transport

Pitch us on your solution

Connecting to an emergency transport is anytime anywhere safely fast is big hustle. The National Ambulance Service (NAS), an on-demand emergency services response, a component of an all-in-one app, Ogaget has been developed to assist with fastest access to emergency medical transport and immediate care that aligns with the budget of a patient. This platform is intended to address the current state of inaccessibility to emergency medical care due to lack of coordination, low capacity, unprofessionalism and inadequate technical infrastructure in most African emerging countries by enabling connection between providers and seekers.

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What is the problem you are solving?

The high emergency mortality and morbidity rates and its associated costs are not only a socio-economic burden for many African countries but a bottleneck to realization of Sustainable Development Goals and Agenda 2063. Reducing the high emergency mortality and accident related deaths is a call Africans innovators must respond to. According to Uganda’s Health Ministry, despite the high emergency tolls and presence of ambulances across the country, less than 7% of patients arrive at health facilities by ambulance. This has been attributed to the absence of a formal Emergency Medical Service system (EMS).The National Ambulance Service (NAS), an on-demand emergency services response, a component of an all-in-one app, Ogaget has been developed to assist with fastest access to emergency medical transport and immediate care that aligns with the budget of a patient. This platform is intended to address the current state of inaccessibility to emergency medical care due to lack of coordination, low capacity, unprofessionalism and inadequate technical infrastructure in most African emerging countries.

Who are you serving?

Expectant mothers who bleed to death because they can't get to hospital at the earliest opportunity, accident victims, police who respond to accidents, This platform is intended to address the current state of inaccessibility to emergency medical care due to lack of coordination, low capacity, unprofessionalism and inadequate technical infrastructure in most African emerging countries by mobilizing fleet ambulances, training providers, ensuring standards, providing emergency data, to mention a few.

What is your solution?

NAS will help aggregate various types of private and public emergency services and allow the nearest required fleet (vehicle, boat, tricycle, or air ambulance) to be dispatched immediately to the patient/user at the fastest possible time. It will enable registered users to initiate a request for ambulance and specify exact pickup and health facility drop off location of the patient. Allow those without smart phones to call the emergency call centre who based on automatic indication of their location, name etc. will assign and have the nearest available ambulance service dispatched to the caller. The platform provide for those unable to speak to request through a chat/SMS. The platform has a built-in administration interface for system monitoring, maintenance and immediate trouble-shooting. Usage data will provide policy makers with 360 degree performance overview which be used to inform and enhance the performance of emergency medical response. Customers can instantly book or schedule ambulance delivery for a future date & time through the app. Users can also be able to get Real-Time alerts about their trip status through push & SMS notifications. Customers can track status of their dispatched provider on an interactive map to give real-time experience. Customers be able to pay using multiple inclusive payment options such as mobile Money, cash on delivery or even bank transfers. Users Track all your provider driver's in real-time to know their status, availability and location. Users also can rate their experience with providers which helps to improve the emergency response. The referral feature enables a user to recommend the app to others and this helps to increase customer acquisition. Professional orientation into emergency care will form part o

Which dimensions of the challenge does your solution most closely address?

Promote physical safety by decreasing violence or transportation accidents
Enable equitable access to affordable and effective health services

Where is your solution team headquartered?

Kampala, Uganda

Our solution's stage of development:

Pilot

More about your solution

Select one of the below:

New application of an existing technology

Describe what makes your solution innovative.

The NAS is innovative in that aggregates it's ba super app with several verticals and aggregates various types of private and public emergency services that align to the budget of the user. Allows those without smart phones or internet to call the emergency call centre which based on automatic indication of their location, name etc, is able to dispatch an ambulance. Those unable to speak can request through a chat/SMS. Supports use by PWDs. The platform has a built-in he referral feature enables a user to recommend the app to others and this helps to increase customer acquisition. Mandatory training in emergency care before onboarding.

Describe the core technology that your solution utilizes.

Marketplace platform built on mobility and on-demand economy

Please select the technologies currently used in your solution:

Artificial Intelligence
Machine Learning
Big Data
Indigenous Knowledge
Behavioral Design
Social Networks

Select the key characteristics of the population your solution serves.

Pregnant Women
Rural Residents
Peri-Urban Residents
Low-Income
Refugees/Internally Displaced Persons

In which countries do you currently operate?

Congo {Democratic Rep}
Uganda

In which countries will you be operating within the next year?

Congo {Democratic Rep}
Uganda

How many people are you currently serving with your solution? How many will you be serving in one year? How about in five years?

We're just piloting to create a viable market product

About your team

Select an option below:

For-profit

How many people work on your solution team?

A team of 8 people ; 2 permanent, 4 part-time and 2 contractors

For how many years have you been working on your solution?

1 year

Why are you and your team best-placed to deliver this solution?

Ogaget team will be led by Denis Lee Oguzu - Founder and CEO, an MP and shadow Minister Science, Innovation and ICT and a tech entrepreneur with strong background in IT and Financial Services, Denis Lee will be responsible for building the team, doing strategic marketing, deal origination, client acquisition, marketing and sales drives. The CEO will in the meantime act as the CTO until a suitable replacement is sourced.

Hope Mindreru- Director Corporate Services; Hope is a Kampala based commercial lawyer with Candia Advocate and Legal Consultants, she will be responsible for managing corporate relations with contractors and other users, building operational policies and manuals, risk management,

Babu Michael - CFO; A banker and financial management expert with over 5 years experience in prudent financial management both commercial and private sector environment. As a CFO, Babu will manage the revenue growth and cash burn. Be responsible setup of internal control systems and refining revenue generation models of the company.

Chief Operations Officer - Aliga USher CLiff- He holds Masters Degree in Emergency Care and lectures at Agha Khan University. A member of National Steering Committee on Emergency Medical Services and a board member at Emergency Medicine Uganda. He be responsible for operations, professionalism and training.

Aponike Bibisha- Chief Product/Marketing Officer: She holds MBA and bachelors in IT from Gulu University. She will be responsible for Industry, Product, Customer, market landscape, competitor research,Inform which products to build, act as evangelist for the product market and customers; Planning product launches, social media strategy etc

With what organizations are you currently partnering, if any? How are you working with them?

WHO, Ministry of Health and Association of Ambulance Providers

Your business model & funding

Partnership potential