What is the name of your organization?
GlobalHealth AI
What is the name of your solution?
TriageNet
Provide a one-line summary or tagline for your solution.
TriageNet is an AI-powered, mobile-enabled platform providing immediate access to triage and remote provider support in low-access settings.
In what city, town, or region is your solution team headquartered?
Cincinnati, OH, USA
In what country is your solution team headquartered?
United States
What type of organization is your solution team?
For-profit, including B-Corp or similar models
Film your elevator pitch.
What specific problem are you solving?
In many low- and middle-income countries (LMICs), individuals routinely face illness without access to timely, qualified healthcare. Lacking reliable options, they often resort to self-medication, seek help from untrained practitioners, or delay care altogether—leading to preventable complications and, in many cases, avoidable deaths. According to the WHO, between 5.7 and 8.4 million deaths in LMICs are attributed to poor access to quality care.
This problem is both persistent and growing. In some LMICs, up to 56% of rural residents cannot reach a qualified provider when needed (Healthcare Accessibility in Developing Countries, 2022). The challenge is exacerbated by rising population demands, underfunded systems, a growing double burden of disease, and widespread health workforce shortages. In sub-Saharan Africa, for example, there are only 1.55 health workers per 1,000 people, far below the WHO's recommended minimum threshold of 4.45 per 1,000 for universal health coverage (Journal of Medicine, Surgery, and Public Health, 2025).
Meanwhile, a growing number of healthcare professionals express a desire to contribute to global health efforts and support underserved communities. However, barriers like travel constraints, scheduling conflicts, and logistical hurdles prevent them from doing so. Scalable, accessible pathways to connect these professionals with underserved populations remain largely unavailable.
What is your solution?
TriageNet is a mobile application that provides individuals in low-resource healthcare settings with access to immediate, quality healthcare guidance through an AI-powered triage system and a network of trained and certified volunteer healthcare professionals.
TriageNet is designed for use during a medical situation when access to a local provider is not readily available. Users begin by describing their symptoms through text in their preferred language. The AI triage agent, trained on locally relevant clinical and culturally sensitive guidance, makes an assessment using a scaling system with inputs from the user's current symptoms, previous medical history, and current health trends in the region. Based on the scaled score, the AI triaging agent provides a recommendation and advice. In cases where the AI triaging agent is unable to make a confident assessment or when human support is necessary, the agent activates the volunteer matching algorithm which matches the user to a volunteer healthcare professional for further care.
TriageNet also features access to local community resources, health tips, referrals, follow-up notifications, and medication adherence reminders for users and a Training and Certification Center for volunteers to ensure that they are equipped to deliver safe, high-quality AI-assisted virtual care in the region of operation.
Who does your solution serve, and in what ways will the solution impact their lives?
TriageNet serves two core stakeholder groups through a dual-impact model: beneficiaries and mission-aligned customers.
Beneficiaries are individuals in underserved healthcare settings who have mobile connectivity but lack timely access to qualified healthcare. These individuals often face medical situations without the ability to consult a trained provider - forcing them to delay care, self-medicate, or consult untrained persons, resulting in preventable complications or death. For these users, TriageNet offers free, accessible, and quality healthcare guidance. Using low-bandwidth, multilingual AI and human support from certified volunteers, users receive triage, recommendations, follow-ups, and referral support. This guided virtual healthcare delivery reduces the risk of complications and death that occur in unsupervised settings.
Customers include licensed healthcare professionals who want to contribute meaningfully to global health but are limited by travel, scheduling, and logistic barriers. Through TriageNet, they gain access to a structured platform to deliver remote, AI-assisted virtual care. After completing training and certification, they can support patients globally, gain professional recognition, and expand their impact.
TriageNet helps bridge the critical access gap by providing a mutually beneficial platform for beneficiaries and customers - underserved individuals gain immediate access to care and providers gain a trusted, flexible channel to enhance their global impact.
